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  1. Jira Platform Cloud
  2. JRACLOUD-27314

Clear Plugin Cache as required

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Support is often finding that upon major upgrades (to JIRA 4.4, or to JIRA 5.0 for example) that we have to ask customers to manually perform the following for a wide range of cases, so much so I've written a macro that covers the situatoin:

      Please perform the following:

      • Shut down JIRA
      • Delete the following hidden plugin cache directories: 
        JIRA_HOME/plugins/.bundled-plugins
JIRA_HOME/plugins/.osgi-plugins
      • Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

      Can either one of two things in JIRA be implemented:

      One, after every major point release (4.3 - 4.4 - 5.0) when the user has upgraded to that version can the plugin cache be automatically be deleted by JIRA so it can then be automatically recreated on JIRA reboot.

      Two, please give users a button where they can click "Clear Plugin Cache" and it magically fixes all their plugin cache problems somehow.

            [JRACLOUD-27314] Clear Plugin Cache as required

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3153657 ] New: JAC Suggestion Workflow 3 [ 3645021 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2335812 ] New: JAC Suggestion Workflow [ 3153657 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Eric S (Inactive) made changes -
            Component/s New: Ecosystem [ 53294 ]
            Component/s Original: Ecosystem - Add-ons (DO NOT USE) [ 46555 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2100920 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2335812 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2072602 ] New: JIRA Bug Workflow w Kanban v6 [ 2100920 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 1864708 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2072602 ]
            jonah (Inactive) made changes -
            Description Original: Support is often finding that upon major upgrades (to JIRA 4.4, or to JIRA 5.0 for example) that we have to ask customers to manually perform the following for a wide range of cases, so much so I've written a macro that covers the situatoin:
            {quote}
            Please perform the following:
            * Shut down JIRA
            * Delete the following hidden plugin cache directories:
            {code}
            JIRA_HOME/plugins/.bundled-plugins
            JIRA_HOME/plugins/.osgi-plugins
            {code}
            * Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)
            {quote}

            Can either one of two things in JIRA be implemented:

            One, after every major point release (4.3 - 4.4 - 5.0) when the user has upgraded to that version can the plugin cache be automatically be deleted by JIRA so it can then be automatically recreated on JIRA reboot.

            Two, please give users a button where they can click "Clear Plugin Cache" and it magically fixes all their plugin cache problems somehow.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Cloud*. Using *JIRA Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRASERVER-27314].
              {panel}

            Support is often finding that upon major upgrades (to JIRA 4.4, or to JIRA 5.0 for example) that we have to ask customers to manually perform the following for a wide range of cases, so much so I've written a macro that covers the situatoin:
            {quote}
            Please perform the following:
            * Shut down JIRA
            * Delete the following hidden plugin cache directories:
            {code}
            JIRA_HOME/plugins/.bundled-plugins
            JIRA_HOME/plugins/.osgi-plugins
            {code}
            * Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)
            {quote}

            Can either one of two things in JIRA be implemented:

            One, after every major point release (4.3 - 4.4 - 5.0) when the user has upgraded to that version can the plugin cache be automatically be deleted by JIRA so it can then be automatically recreated on JIRA reboot.

            Two, please give users a button where they can click "Clear Plugin Cache" and it magically fixes all their plugin cache problems somehow.
            jonah (Inactive) made changes -
            Link New: This issue is related to JRASERVER-27314 [ JRASERVER-27314 ]
            vkharisma made changes -
            Project Import New: Sat Apr 01 19:36:47 UTC 2017 [ 1491075407146 ]
            Confluence Escalation Bot (Inactive) made changes -

              Unassigned Unassigned
              mandreacchio Michael Andreacchio
              Votes:
              2 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: