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  1. Jira Cloud
  2. JRACLOUD-25279

Installer needs to validate suitability of used OS (32 bit v 64bit)

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      By default JIRA download offers atlassian-jira-4.4-x64.bin, however there are still quite a few systems running 32 bit version of linux.

      In some cases you users may be unaware of the used platform architecture. If use attempts to install x64 JIRA on 36bit OS meaningless error is returned:

      Unpacking JRE ...
 Starting Installer ...
 /tmp/atlassian-jira-4.4-x64.bin.12067.dir/jre/bin/java: 1: Syntax error: "(" unexpected

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          Suggestion - JRASERVER-25279 Installer needs to validate suitability of used OS (32 bit v 64bit)

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              Unassigned Unassigned
              bdziedzic Bogdan Dziedzic [Atlassian]
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