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  1. Jira Platform Cloud
  2. JRACLOUD-19957

Unable to delete the default/internal MailListener

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Regarding the default/internal MailListener, the documentation states:

      This listener is usually always turned on in JIRA - see Email Notifications for more details. If you want to write more complex or more specific notifications, you can disable the internal MailListener and add your own.

      However, as the MailListener is marked as 'internal', it is not possible to be remove it.

      At present, it is necessary to recompile the MailListener class and set isInternal to false.

      Need to allow users to delete/remove the MailListener through UI.

            [JRACLOUD-19957] Unable to delete the default/internal MailListener

            Gabriel Senna made changes -
            Labels Original: developer New: developer jsw-s6
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1869139 ] New: JAC Bug Workflow v3 [ 3356028 ]
            Oliver Hookins (Inactive) made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Oliver Hookins (Inactive) made changes -
            Status Original: Verified [ 10005 ] New: Open [ 1 ]
            Bugfix Automation Bot made changes -
            UIS Original: 2
            Bugfix Automation Bot made changes -
            UIS Original: 1 New: 2
            Kiran (Inactive) made changes -
            Labels Original: developer edalgliesh New: developer
            Confluence Escalation Bot (Inactive) made changes -
            UIS Original: 7 New: 1
            jonah (Inactive) made changes -
            Description Original: Regarding the default/internal MailListener, the documentation states:

            This listener is usually always turned on in JIRA - see Email Notifications for more details. If you want to write more complex or more specific notifications, you can disable the internal MailListener and add your own.

            However, as the MailListener is marked as 'internal', it is not possible to be remove it.

            At present, it is necessary to recompile the MailListener class and set isInternal to false.

            Need to allow users to delete/remove the MailListener through UI.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Cloud*. Using *JIRA Server*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRASERVER-19957].
              {panel}

            Regarding the default/internal MailListener, the documentation states:

            This listener is usually always turned on in JIRA - see Email Notifications for more details. If you want to write more complex or more specific notifications, you can disable the internal MailListener and add your own.

            However, as the MailListener is marked as 'internal', it is not possible to be remove it.

            At present, it is necessary to recompile the MailListener class and set isInternal to false.

            Need to allow users to delete/remove the MailListener through UI.
            jonah (Inactive) made changes -
            Link New: This issue is related to JRASERVER-19957 [ JRASERVER-19957 ]

              Unassigned Unassigned
              73d805a2526b MattS
              Affected customers:
              36 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: