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  1. Jira Data Center
  2. JRASERVER-8049

Issue cache gets corrupted

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      Due to an unsynchronized method call in Ofbiz, it is possible for the JIRA issue cache to eventually become corrupt, resulting in users seeing errors like the following when viewing issues:

      java.lang.NullPointerException
      at java.util.LinkedList.addBefore(Unknown Source)
      at java.util.LinkedList.addFirst(Unknown Source)
      at org.ofbiz.core.util.UtilCache.put(UtilCache.java:196)
      at com.atlassian.jira.issue.cache.IssueCache.addIssueCacheValueToCache(IssueCache.java:179)
      at com.atlassian.jira.issue.cache.IssueCache.getIssue(IssueCache.java:134)
      at com.atlassian.jira.issue.cache.IssueCache.getIssue(IssueCache.java:112)
      at com.atlassian.jira.issue.cache.DefaultCacheManager.getValueByAttribute(DefaultCacheManager.java:66)
      at com.atlassian.jira.issue.managers.CachingIssueManager.getIssue(CachingIssueManager.java:42)
      at sun.reflect.GeneratedMethodAccessor113.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:71)
      at com.atlassian.jira.config.component.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:27)
      at $Proxy2.getIssue(Unknown Source)
      at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:46)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

            [JRASERVER-8049] Issue cache gets corrupted

            Jeff Turner added a comment -

            The solution is to disable the cache in Admin -> Global Settings -> General Configuration -> Cache issues. In JIRA 3.3.1 the issue cache is disabled by default as it is no longer necessary.

            Jeff Turner added a comment - The solution is to disable the cache in Admin -> Global Settings -> General Configuration -> Cache issues. In JIRA 3.3.1 the issue cache is disabled by default as it is no longer necessary.

              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: