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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 7.1.9, 7.2.3, 7.3.0
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Component/s: Email notifications
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7.01
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8
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Severity 3 - Minor
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0
Summary
Email notifications are sent even if Issue Comment Deleted notifications are disabled in the notification scheme.
Notifications for this event appear to be tied to Issue Updated.
Environment
- Default Notification Scheme from standard installation.
Steps to Reproduce
- Edit notification scheme
- Delete all notifications from Issue Comment Deleted event
- Create a new issue
- Add a comment to the issue
- Delete the comment
Expected Results
No notification should be sent to any users as:
- There are not notifications associated to the event
- The event is shown as "Inactive" in Administration -> System -> Advanced -> Events
Actual Results
Email notifications are sent for the deleted comment to all users configured to receive "Issue Updated" notifications.
Notes
- This also applies to comment deletion via REST API
- The root cause seems to be deleting a comment will fire an Issue Updated event rather than Issue Comment Deleted