Details
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Bug
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Resolution: Fixed
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Low
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None
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7.3.0
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7.03
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20
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Severity 2 - Major
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53
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Description
Summary
Tomcat crashes on startup when JIRA is configured for SSL using protocol="org.apache.coyote.http11.Http11Protocol" in server.xml.
- Connector org.apache.coyote.http11.Http11Protocol was removed in Tomcat 8.5
Environment
- JIRA 7.3/Tomcat 8.5.6 installed with SSL per our documentation Running JIRA applications over SSL or HTTPS
Steps to Reproduce
- Configure JIRA with SSL
- protocol="org.apache.coyote.http11.Http11Protocol" set in server.xml as per recommended configuration
Expected Results
JIRA starts with SSL enabled
Actual Results
Tomcat fails and is unable to start. The below exception is thrown in the catalina.out file:
06-Jan-2017 11:46:26.846 SEVERE [main] org.apache.catalina.connector.Connector.<init> Protocol handler instantiation failed java.lang.ClassNotFoundException: org.apache.coyote.http11.Http11Protocol at java.net.URLClassLoader.findClass(URLClassLoader.java:381) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:264) at org.apache.catalina.connector.Connector.<init>(Connector.java:74) at org.apache.catalina.startup.ConnectorCreateRule.begin(ConnectorCreateRule.java:64) at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1190) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509) at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1339) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2784) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643) at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1458) at org.apache.catalina.startup.Catalina.load(Catalina.java:578) at org.apache.catalina.startup.Catalina.load(Catalina.java:629) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:311) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:494)
Resolution
Modify JIRA_INSTALL/conf/server.xml. Change the protocol on your HTTPS connector to: protocol="org.apache.coyote.http11.Http11NioProtocol"
- If you do not use the HTTP Connector but use the AJP Connector instead, use the AJP NIO protocol instead.
- The AJP connector is: protocol="org.apache.coyote.ajp.AjpNioProtocol"
Refer to Upgrade notes for 7.3 for instructions. See Running JIRA applications over SSL.
See Running JIRA applications over SSL or HTTPS for full directions on running JIRA over SSL or HTTPS.
Attachments
Issue Links
- is blocked by
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- Closed
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YUTSW-1 Loading...
- relates to
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- Closed
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- mentioned in
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