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  1. Jira Data Center
  2. JRASERVER-62951

Autocomplete options are not clickable in Chrome when searching for issues using JQL

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

       Summary

      When searching for issues in the JQL, the Autocomplete options are not clickable by mouse. This is reproducible on:

      • Chrome for Mac Version 54.0.2840.59 (64-bit)
      • Chrome for Mac version 54.02840.71
      • Version 54.0.2840.71 m
      • Version 54.0.2840.99 m
      • Chrome for Windows: 54.0.2840.87 m 64-bit

       Steps to Reproduce

      1. Click on "Search for issues"
      2. Type something that triggers the autocomplete. (For Example: Status = )
      3. Attempt to select one of the options from the drop down displayed.

       Expected Results 

      From step 3 above, the option should be selected and reflected in the search field.

       Actual Results

      The option from step 3 cannot be selected.
      See video 2016-11-08_10-17-33.mp4

       Workaround

      1. Follow the steps in Advanced search for issues Autocomplete doesn't submit suggestion by a click with latest Chrome KB article

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63206 Using Chrome, clicking on the suggestion in the Advanced Search field does not auto-complete the field or the value

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65023 Auto complete in Advanced Search doesn't work by using cursor

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63104 Unable to Click on JQL Suggestion Using Chrome

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63123 Clicking on option Not working during Advanced Search

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63152 Selecting field option from Issue Navigator advanced view does not work

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-62951 Search for issues Autocomplete doesn't submit suggestion by a click with latest chrome on mac\windows

          • Highest - Our top priority issues
          • Closed
          mentioned in

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          was cloned as

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          Activity

            People

              Unassigned Unassigned
              malaaeldin Mahmoud Alaaeldin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: