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  1. Jira Platform Cloud
  2. JRACLOUD-65599

Cannot change project lead on projects that exceed the 'Maximum Project Key size' setting

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      Summary

      Users cannot change the project lead on projects that exceed the 'Maximum Project Key size' setting.

      Environment

      JIRA v1000.35.1

      Steps to Reproduce

      1. Open a project that exceeds the 'Maximum Project Key size'
      2. Click on 'Project Administration'
      3. Click on 'Users and Roles'
      4. Click on 'Edit Defaults'
      5. Enter a new project lead then click on 'Update'
        • Nothing happens, the pop up remains open

      Expected Results

      Project lead should be updated

      Actual Results

      Nothing happens.

      3. Notes
      It appears to be the case that updates to the project are being rejected because of validation failures. Unfortunately it does not seem like these errors are being reported back to the UI.

      Workaround

      In these cases the validation can be relaxed by increasing the 'Maximum Project Key size' setting in the 'General Configuration' admin screen.

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              psilveira Paula Silveira
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              7 Vote for this issue
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                Created:
                Updated:
                Resolved: