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  1. Jira Cloud
  2. JRACLOUD-65299

ServiceRocket's Salesforce Connector has broken association feature

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • None

    Description

      (This is concerning the ServiceRocket Salesforce.com Connector Plugin pre-installed on JIRA Cloud, not the new Salesforce & JIRA Cloud Connector).

      Symptoms

      When associating a Salesforce object with a JIRA issue, one or more of these may happen:

      • The search box does not yield any search result. Browser console throws error code 400.
      • A warning message appears:

        There is no projects bound to this mapping

      Status

      Fix has been deployed.

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            Unassigned Unassigned
            26e5e3d0df2e Azwandi [ServiceRocket]
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            Dates

              Created:
              Updated:
              Resolved: