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  1. Jira Platform Cloud
  2. JRACLOUD-65969

JIRA Issues Calendar Gadget displays error on JIRA Dashboard

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      Summary

      In some cases, the JIRA Issues Calendar Gadget displays an error on the JIRA Dashboard and does not display - it cannot be edited and new Calendar objects added have the same problem.

      Environment

      • Atlassian Cloud instances running JIRA 7.X

      Steps to Reproduce

      1. Open a dashboard and click add gadget
      2. Search for the JIRA Issues Calendar gadget and add it to the page
        or
      3. Open a dashboard with an existing JIRA Issues Calendar gadget

      Expected Results

      • The JIRA Issues Calendar gadget displays a configuration window on the dashboard
        or
      • The JIRA Issues Calendar displays a calendar

      Actual Results

      An error appears on the page where the JIRA Issues Macro should be:
      "An internal server error occurred when requesting resource".

      In the development tools console the following error appears:

      Failed to load resource: the server responded with a status of 500 (Internal Server Error)
      https://<Customer_URL>/rest/calendar-plugin/1.0/calendar/htmlcalendar/config/datefields?_=144106859...

      An error is seen in the logs:

      /rest/calendar-plugin/1.0/calendar/htmlcalendar/config/datefields [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;
      2015-09-01 11:24:00.972843500 java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;
      ...
      

      Workaround

      There is no workaround

              esala Emiliano (Inactive)
              mpaisley Mel Paisley
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              4 Vote for this issue
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                Created:
                Updated:
                Resolved: