Details
-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
6.4, 6.4.7
-
6.04
-
16
-
Severity 3 - Minor
-
0
-
Description
Summary
E-mail protocol details are not logged in JIRA 6.4+ when Outgoing Mail Debug is enabled
Steps to Reproduce
- Install JIRA 6.4 or later.
- Configure an SMTP server and enable outgoing mail debug on Logging and Profiling.
- Trigger an event which will send a notification.
- Wait until the mail queue is flushed (or flush it manually).
Expected Results
All the e-mail protocol details, including the e-mail message itself should be included in the logs. This used to be the behaviour on JIRA 6.3.x and earlier versions.
A sample e-mail debug log file from JIRA 6.3.15 has been attached and can be downloaded in the following link: atlassian-jira-outgoing-mail.log
Actual Results
The entries below are written to the atlassian-jira-outgoing-mail.log file:
2015-07-22 15:17:39,553 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Getting session
2015-07-22 15:17:39,557 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Session providers: [[javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc]]]
2015-07-22 15:17:39,557 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Session addressMap: [{rfc822=smtp}]
2015-07-22 15:17:39,559 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Getting transport for protocol [smtps]
2015-07-22 15:17:39,559 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Got transport: [smtps:]. Connecting
2015-07-22 15:17:41,352 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Sending message
2015-07-22 15:17:43,323 DEBUG [] Sending mailitem To='user@email.com' Subject='(DEMO-1) What is an issue?' From='null' FromName='admin (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@5dbe3648' MessageId='null' admin 917x335x1 1d308w6 0:0:0:0:0:0:0:1 /secure/admin/MailQueueAdmin.jspa Message was sent with Message-Id <JIRA.10000.1437588011000.1.1437589059553@Atlassian.JIRA>
Workaround
- Set the property -Dmail.debug=true and restart JIRA. See Setting properties and options on startup for details on how to do this.
- Enable Outgoing Mail debug on Logging and Profiling.
Both parameters above must be configured to write the protocol details in the atlassian-jira-outgoing-mail.log file.
Attachments
Issue Links
- mentioned in
-
Page Loading...