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  1. Jira Cloud
  2. JRACLOUD-65922

Webhooks failed to load during JIRA startup.

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    Description

      Symptom: Webhooks does not work from one week to another.

      On the logs:

      @40000000557e8c9d11e30484 ___ FAILED PLUGIN REPORT _____________________
      @40000000557e8c9d11e30484 
      @40000000557e8c9d11e3086c 1 plugin failed to load during JIRA startup.
      @40000000557e8c9d11eee394 
      @40000000557e8c9d11eee77c 	'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin' - 'JIRA WebHooks Plugin'  failed to load.
      @40000000557e8c9d11eeeb64 		Application context initialization for 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin' has timed out
      @40000000557e8c9d11eeef4c 
      @40000000557e8c9d11eeef4c 		It has the following missing service dependencies :
      @40000000557e8c9d11eef334 			 &beanBuilderFactory of type (objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory)
      @40000000557e8c9d11fb10c4 
      @40000000557e8c9d11fb14ac 		It was loaded from /sw/ondemand/plugins/jira-webhooks-plugin/jira-webhooks-plugin-1.7.4.jar

      Fix:
      The fix requires a JIRA restart so it will be deployed to instances depending on the region they are located to minimise impact.
      EMEA is scheduled for: June 24, 12:00AM UTC

      Workaround:
      We can apply the fix manually that requires ~10 minutes of downtime. Contact Support with details on when would this be most suitable for your team.

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              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: