Details
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Bug
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Resolution: Obsolete
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Medium
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6.4
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None
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6.04
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Description
Summary
When installing JIRA 6.4 , selecting the JIRA + Service Desk Package will result in an error page as seen below after completing the installation :
Environment
(Optional - If Applicable)
- JIRA 6.4
- JIRA Service Desk
Steps to Reproduce
- Run JIRA installation Wizard
- Select I want to use JIRA for IT requests ( JIRA + JIRA Service Desk )
- Complete the wizard ( license, username, email notification setup )
- Click Finish
- Run into this error page
Expected Results
- JIRA page should load properly
Actual Results
Oops, you've found a dead link. Go back to the previous page Go to the Home Page
Notes
(Optional - If Necessary)
Solution / Workaround
- Use JIRA 6.4.4 instead of JIRA 6.4
- Waiting a few tens of second and refreshing the above URL causes the page to be rendered as normal.
- Installing Service Desk separately , after selecting only JIRA option during the wizard