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  1. Jira Data Center
  2. JRASERVER-43424

404 Not Found during install: Oops, you've found a dead link.

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Details

    • Bug
    • Resolution: Obsolete
    • Medium
    • 6.4.4
    • 6.4
    • None

    Description

      Summary

      When installing JIRA 6.4 , selecting the JIRA + Service Desk Package will result in an error page as seen below after completing the installation :


      Environment

      (Optional - If Applicable)

      • JIRA 6.4
      • JIRA Service Desk

      Steps to Reproduce

      1. Run JIRA installation Wizard
      2. Select I want to use JIRA for IT requests ( JIRA + JIRA Service Desk )
      3. Complete the wizard ( license, username, email notification setup )
      4. Click Finish
      5. Run into this error page

      Expected Results

      1. JIRA page should load properly

      Actual Results

      This results in the error:

      Oops, you've found a dead link.
          Go back to the previous page
          Go to the Home Page
      

      Notes

      (Optional - If Necessary)

      Solution / Workaround

      1. Use JIRA 6.4.4 instead of JIRA 6.4
      2. Waiting a few tens of second and refreshing the above URL causes the page to be rendered as normal.
      3. Installing Service Desk separately , after selecting only JIRA option during the wizard

      Attachments

        1. 6.4-2.png
          6.4-2.png
          45 kB
        2. 64-1.png
          64-1.png
          88 kB

        Activity

          People

            Unassigned Unassigned
            7f7d7abca58b Graham Leggett
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            Dates

              Created:
              Updated:
              Resolved: