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  1. Jira Data Center
  2. JRASERVER-42778

Unable to remove Health Check schedule after JIRA Upgrade

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    Description

      Actual Results:

      After JIRA 6.3, the "Health Check" feature of Support Tools Plugin changed and does not allow users to schedule a periodic email. However, if the user enabled it before the upgrade, it will keep the job running and it's not possible to make changes or remove it.

      Expected Results:

      The JIRA System Administrator should be able to remove the Health Check periodic emails.

      Steps to reproduce:

      1. Configure the Schedule Log Scan to email you;
      2. Upgrade JIRA to 6.3 or later.

      Workaround:

      You need to remove this job directly from the database by running the following queries ( keep in mind to backup your JIRA before proceed):

      delete from propertyentry where property_key like '%HealthReportScheduledTask%';
      
      delete from jquartz_triggers where job_name = 'HealthReportScheduledTask';
      
      delete from jquartz_job_details where job_name = 'HealthReportScheduledTask';
      
      delete from jquartz_simple_triggers where trigger_name = 'HealthReportScheduledTask';
      

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        1. healthcheck.png
          healthcheck.png
          88 kB
        2. healthcheckjob.png
          healthcheckjob.png
          11 kB

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              afaisal Ahmad Faisal (Inactive)
              aquadrospetry Andre Quadros Petry (Inactive)
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