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  1. Jira Data Center
  2. JRASERVER-42768

"Watchers" frame sometimes not displayed

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    Description

      Summary

      Cannot add watchers via the count icon in some situations.

      Steps to Reproduce

      Situation #1

      1. Edit a field through 'inline editing';
        Some fields will not cause the behavior (eg. Summary, Priority)
      2. Click on the Watchers' count icon to add a new watcher;
      3. Frame will not be displayed

      Situation #2

      1. Search for issues using the "Issue Navigator"
      2. Set visualization to "Detail View"
      3. Click on the Watchers' count icon to add a new watcher;
      4. Frame will not be displayed

      Situation #3

      1. Search for issues using the Service Desk Agent's Queue
      2. Select any issue in the queue
      3. Click on the Watchers' count icon to add a new watcher;
      4. Frame will not be displayed

      Expected Results

      JIRA Should display the "Add Watchers" frame below the Watchers icon

      Actual Results

      No frame is displayed

      Workaround

      Situation #1
      Simply refreshing the page gets the feature working back again.

      Situation #2
      Open the issue on a separate tab/window (outside the "Issue Navigator") or use the More > Watchers link.

      Situation #3
      Open the issue on a separate tab/window to open the View Issue screen or use the More > Watchers link.

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              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              malmeida Marcus Silveira
              Votes:
              18 Vote for this issue
              Watchers:
              30 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: