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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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None
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Affects Version/s: 6.3.15
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Component/s: None
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6.03
UPM 2.17.13 does not accept license for ctime - JIRA Time Tracking & Reporting.
The license is correct but it shows incompatible with product license ( wrong type )
When trying to log time, an error message shows that the license is not valid.
Unable to log work, view logs or run any reports.
*Workaround : *
Update UPM :
1. Go to Manage Add-ons page
2. Scroll to Atlassian Universal Plugin Manager Plugin
3. Click update
4. Restart JIRA & Re-index.