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  1. Jira Platform Cloud
  2. JRACLOUD-65656

The attachment folders in the Jira Backup are not displayed in windows

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      The attachment folder in the Jira backups zip file are not displayed in windows, even though the files are present (and visible in linux)

      to replicate:

      1. Go to Backup manager
      2. Create a Jira backup with including attachments
      3. Download the Jira backup to windows
      4. In windows open the Jira backup or extract the Jira backup

      result: the attachment folder is not present

      confirm the Jira backup

      1. Download the Jira backup to linux/mac
      2. unzip the Jira backup

      result: the attachment folder is present

      work around
      use a different unzip application (eg. winrar, 7-Zip)



              aglowacki Arkadiusz Glowacki (Inactive)
              dsjauwmook davy (Inactive)
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                Created:
                Updated:
                Resolved: