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Bug
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Resolution: Low Engagement
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Low
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None
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6.0
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6
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4
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Severity 3 - Minor
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0
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Team,
I believe we have a Bug in Jira 6 where the logic described in this KB is not working. This was reported by one of our customers and I was also able to replicate on my side using a clean JIRA 6 instance.
Expected Results
The suggestions in Assignee dropdown are calculated in the following manner :
First Jira picks up a list of last (maximum) 5 users that the current user has assigned issues to (say Tony, Jack, Alex, Rita, James).
Then Jira picks up a list of users that this issue has been assigned to in the past (say Ram).
After this, Jira adds to this, the reporter of this issue (say Ram).
After this, the list is compiled and the duplicates are removed (with above example we will have Tony, Jack, Alex, Rita, James, Ram in the list).
Lastly, they are arranged in the ascending order (Alex, Jack, James, Ram, Rita, Tony) and then displayed in the Assignee dropdown.
Actual Results
The logic described above doesn't work. Some of the users are still missing even after being the last assignee.