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  1. Jira Data Center
  2. JRASERVER-36996

When upgrading JIRA from 5.0.7 to 6.1.7 using the installer in Windows, the service is renamed to default Atlassian JIRA

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      When you upgrade JIRA 5.0.7 to 6.1.7 using the Windows installer, and you have JIRA installed as a service, the service automatically gets renamed to "Atlassian JIRA".

      This doesn't happen when upgrading from:
      5.0.5 to 6.1.7
      6.1.5 to 6.1.7
      So it must be specific to JIRA 5.0.7 where it happens.

      WORKAROUND:
      Manually reinstall the service.

            [JRASERVER-36996] When upgrading JIRA from 5.0.7 to 6.1.7 using the installer in Windows, the service is renamed to default Atlassian JIRA

            Taiwo Akindele (Inactive) added a comment -

            We managed to reproduce this problem of a new service with "Atlassian JIRA" being created when testing upgrades of JIRA services in windows with a variety of versions actually including upgrade from 6.1.7 to 6.4.7. It's not clear if there are some versions that are not affected.

            Taiwo Akindele (Inactive) added a comment - We managed to reproduce this problem of a new service with "Atlassian JIRA" being created when testing upgrades of JIRA services in windows with a variety of versions actually including upgrade from 6.1.7 to 6.4.7. It's not clear if there are some versions that are not affected.

              Unassigned Unassigned
              dleng Daniel Leng (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: