Thank you so much Jira I just lost an hour and a half of work since I accidentally hit the escape key on your awesome dialog box!!

In Cloud at least, even if you navigate away from the page, if you haven't saved, it'll still be there when you revist. This is within the last year or so only.

There used to be a Chrome extension that saved my sanity many times when this issue was still a thing: Typio form recovery. https://chrome.google.com/webstore/detail/typio-form-recovery/djkbihbnjhkjahbhjaadbepppbpoedaa (had to go find my original post from here to remember what it was called https://jira.atlassian.com/browse/JRACLOUD-36670)

as if they've fixed it, now when I press a key, I get a pop-up warning message.

This is marked at low priority but it is EXTREMELY FRUSTRATING to lose your work due to a single key press.

This popped up again on a Jira cloud instance - typing in...

`./

In the rich text editor brings up a menu, which I instinctively hit escape to close the menu... and the issue is gone. This is very bad design, it is unbelievably annoying, and it caused me to have to type in ticket multiple times. I'm not going to bother using the Jira editor if I can help it, rather copy/pasting from a real editor that doesn't destroy my notes when I press escape.

Please fix this absolutely broken behavior.

This is very frustrating, specially when the emoji pop up appear, the first thing that comes to my mind is to press ESC to close that popup, but it's causing to loose all the changes !

https://gfycat.com/negativemammothchick

And when creating a new bug, I get a pop-up saying that navigating away will lose changes (when I hit escape) - that also makes sense in that context.

Since I filed this bug and there's not been a firm update from Atlassian, I'm glad to say that I think this issue has been addressed on Cloud.

Now, when I hit escape, the edit window still disappears without keeping changes, BUT, there is a little box indicating that there are unsaved changes and if click edit again, the unsaved edits appear in the edit box. This is perfectly acceptable behavior from my perspective. 

I am running JIRA-Server and in the process updating to latest... thank you.  I tried the Typio for Chrome, and it does not recognize my version of Jira (description) html-edit boxes (although I see it is recognizing this box .  Generally speaking I do the "external edit" then copy-paste, which is a pretty lame way to use a web site.  But this problem is not unique to Jira – it just strikes more because of the level of work.  I also use Azure Devops and it works a bit harder to make sure you don't unsaved accidentally.

@mark208, install Typio and this will be a thing of the past. It'll still happen, but it's like a magic undo button.