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  1. Jira Data Center
  2. JRASERVER-35484

Option to retain fields when "Create another ticket" is checked

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Details

    • Suggestion
    • Resolution: Won't Fix
    • None
    • None
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      As of JRA-27544 the description field is cleared when using the "Create another ticket" option.

      Going through the comments within JRA-27544. There are a number of stats indicating that the description field is modified with each ticket creation. Though this is true, the modifications may not be to change the entire description, but just a small portion of it. With that, it'd be beneficial to actually retain the existing description for the slight adjustments in each ticket.

      Expanding on that, it would make sense if a customer is able to select specific fields to retain on their system. This would allow for more flexibility in the product.

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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-35850 Description field no longer persists when using "Create another"

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27544 When creating a bug and "create another is checked" the description and time tracking fields are not cleared when creating the bug

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-35770 "Create another" No Longer Keeps Description

          • Low - Low priority issues
          • Closed

          Suggestion - JRACLOUD-35484 Option to retain fields when "Create another ticket" is checked

          • Closed

          Suggestion - JRASERVER-36827 "Create another" checkbox when creating tickets - stop copying over all info to new ticket

          • Gathering Interest
          mentioned in

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              Unassigned Unassigned
              dchan David Chan
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              Dates

                Created:
                Updated:
                Resolved: