Details
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Bug
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Resolution: Fixed
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Low
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5.2.4, 5.2.6, 5.2.10, 5.2.11, 6.0, 6.0.7, 6.1.3, 6.2
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5.02
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Description
Summary
There can be a significant number of the below errors in JIRA logs which is causing customers to raise issues and be more concerned about their instance that need be:
2013-04-17 23:15:19,474 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@6bce2c0c[issue=com.atlassian.jira.issue.IssueImpl@b185a44[id=312164,summary=why is iron man such a badass?,key=AVG-5269,created=2013-04-12 09:31:03.0,updated=2013-04-17 23:14:18.834,assignee=captain.planet:1,reporter=defaultavenger:1],remoteUser=admin:1,notificationType=All_Watchers,eventTypeId=6,templateId=6] INFO ServiceRunner Mail Queue Service [renderer.wiki.links.JiraIssueLink] Unable to resolve an issue with key: AVG-5269
Environment
- Google SMTP.
- PostgreSQL 9.1.
Steps to Reproduce
- Admin comments on issue
JRA-123with body "Hey Fred I think you should take a look at JRA-55567!" - When the e-mail tries render the wiki markup, it doesn't have a reference to any "current user", and permission checks in JiraIssueLink which is called during wiki rendering are done as Anonymous. Anonymous doesn't have permission to see JRA-55567 (lets say) which throws the ParseException which results in the error being logged
- Shouldn't cause any problems other than the issue not being linked but being plaintext in the e-mail body I think
Or
Add "UTF-8" to a comment, and it will try to render it as an issue link.
Expected Results
No error is present in the logs.
Actual Results
We see this error.
Notes
This is thrown by JiraIssueLink.java due to a ParseException. Essentially this is a completely harmless error and can be ignored.