Details
-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
5.2.7, 5.2.10, 6.1.1
-
5.02
-
17
-
Severity 3 - Minor
-
2
-
Description
When configuring JIRA to act as JIRA User Server, if there is one username or user attribute contain an invalid character, the synchronization fails and no user is retrieved from the user directory.
See the following error:
2013-02-05 09:36:46,826 QuartzWorker-0 ERROR ServiceRunner [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 10001 ]. javax.xml.bind.DataBindingException: javax.xml.bind.UnmarshalException - with linked exception: [org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document.] at javax.xml.bind.JAXB.unmarshal(Unknown Source) at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:317) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchUsers(RestCrowdClient.java:494) at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchUsers(RemoteCrowdDirectory.java:284) at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:41) at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:60) at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:40) at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:60) at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:619) at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63) at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJob.execute(DirectoryPollerJob.java:34) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.xml.bind.UnmarshalException - with linked exception: [org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document.] at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(Unknown Source) at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(Unknown Source) at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(Unknown Source) at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(Unknown Source) ... 15 more Caused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document. at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) ... 18 more
Steps to reproduce:
JIRA A - the JIRA that acts as a JIRA User Server
JIRA B - the JIRA that imports the users from JIRA A via Atlassian JIRA Connector
- open the attached file badusername.txt with notepad++ or similar
- Copy all the content to the clipboard
- Edit one of the users in Jira.
- Paste the contents of the clipboard in the Full Name field
- Click update
- Try to synchronize JIRA B from JIRA A (Error will be thrown in JIRA B)
Attachments
Issue Links
- was cloned as
-
CWD-3740 Directory syncronisation fails due to user's full name contain invalid character
- Short Term Backlog