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Bug
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Resolution: Not a bug
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Medium (View bug fix roadmap)
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None
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5.2.4
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5.02
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I upgraded from 4.4.1 to 5.2.4 and I have enabled sending email but not reading email with:
DISABLE_NOTIFICATIONS=" -Datlassian.mail.senddisabled=false - Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true"
Sending email with no authentication via Exchange works fine. But using authentication produces the message
An error has occurred with sending the test email: com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender
Googling found http://community.office365.com/en-us/forums/160/p/77364/296367.aspx#296367 which suggests that this is a response from Exchange when the From address doesn't match the userid that authenticated with Exchange.
Sure enough, when I changed the From address in my mail server configuration to match the user id that authenticated with Exchange, it worked.
This regression is likely going to be a problem for people who have been using different From addresses for each JIRA project in their Notification Scheme configuration (https://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications#ConfiguringEmailNotifications-Configuringaproject'semailaddress)
More information at https://answers.atlassian.com/questions/114796/jira-unable-to-send-mail-after-5-2-upgrade?page=1#123213
Workaround
Please refer to 550 5.7.1 Unable to Relay Mail From Exchange Server for a list of symptoms and the resolution.
- relates to
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JRASERVER-34817 Notification not being sent by email from the Project Notification scheme
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- Closed
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JRASERVER-43109 Support for full mail accounts to be linked to a Project via its Notification Scheme
- Gathering Interest
- mentioned in
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Page No Confluence page found with the given URL.
Hello dears,
I was looking for an issue that we have with our Jira Server and i found this topic. We have the same error. If we try to authenticate with a normal user and try to send mail we have error:
An error has occurred with sending the test email:
com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender
But if we try to authenticate with a domain admin the error is gone and the mail is working fine.
If we try to change the From address in my mail server configuration to match the user id that authenticated with Exchange, it's not working .If we try to change the From address in my mail server configuration to match the domain user admin id that authenticated with Exchange, it's working
Please could you help us solving this issue?
Thank You