Jira installer is doing a recursive chown/chmod on jira home directory which takes an enormous amount of time

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    • 5.02
    • Severity 2 - Major
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      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      It seems that jira installer/upgrader is doing a recursive chown and chmod on jira home directory.

      That it takes ages (>30 minutes so far and still counting).

      In order to perform the upgrade I had to kill these processes!!!

      This is a big problem as Jira is releasing new updates quite often and this *increase the downtime of the system* making impossible to achieve a 99% SLA.

      If needed the chown should be done before shutting down current instance, not after.

      281,000 files in database table
      304,000 files listed with "find . -t file >/tmp/attachments.list"
      stored as 590 GB on NAS partition
      23 minutes only to list them!
      150,000 issues in database

      The `chown` and `chmod` commands from the installer to take forever to run, increasing the

            Assignee:
            Unassigned
            Reporter:
            Sorin Sbarnea (Citrix)
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            Watchers:
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              Created:
              Updated:
              Resolved: