Details
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Bug
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Resolution: Fixed
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High
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5.2
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None
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5.02
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Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
When moving an Issue between two Projects that use different custom fields, user will encounter an error. This should be handled differently, with Jira allowing the user to either cleanse the data in fields that won't be used in the new project, or cancel the move.
Error message:
Oops - an error has occurred System Error A system error has occurred. Please try submitting this problem via the Support Request Page Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information: a description of your problem cut & paste the error and system information found below Cause: java.lang.NullPointerException Stack Trace: [hide] java.lang.NullPointerException at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.getDefaultValue(AbstractSingleFieldType.java:158) at com.atlassian.jira.issue.customfields.impl.UserCFType.updateValue(UserCFType.java:91) at com.atlassian.jira.issue.customfields.impl.UserCFType.updateValue(UserCFType.java:59) at com.atlassian.jira.issue.fields.CustomFieldImpl.updateValue(CustomFieldImpl.java:471) at com.atlassian.jira.issue.fields.CustomFieldImpl.updateValue(CustomFieldImpl.java:432) at com.atlassian.jira.web.action.issue.MoveIssueConfirm.moveIssueDetails(MoveIssueConfirm.java:387) at com.atlassian.jira.web.action.issue.MoveIssueConfirm.moveIssueInTxn(MoveIssueConfirm.java:301) at com.atlassian.jira.web.action.issue.MoveIssueConfirm.doExecute(MoveIssueConfirm.java:273) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.studio.core.servlet.filter.AlacarteLicenseEnforcer.doFilter(AlacarteLicenseEnforcer.java:71) at com.atlassian.studio.jira.servlet.filter.AlacarteLicenseJiraEnforcer.doFilter(AlacarteLicenseJiraEnforcer.java:121) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:39) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:39) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Thread.java:662) Referer URL: https://randmcnally.jira.com/secure/MoveIssueUpdateFields.jspa Build Information: Uptime : N/A Version : 5.2 Build Number : 812 Build Date : Thu Nov 08 00:00:00 CST 2012 Build Revision : c4fbab6f201d96f3f1b7620599da2758891df472 Atlassian Partner : null Installation Type : unknown Server ID : AG87-S37R-QM8W-6VWE Last Upgrade : 11/Nov/12 7:19 PM (v5.2-rc4#811) Server Information: Application Server: Apache Tomcat/6.0.32 Servlet Version: 2.5 File Paths: Contact your System Administrator to discover file path information. Memory Information: Total Memory: 506 MB Free Memory: 304 MB Used Memory: 202 MB Total PermGen Memory: 256 MB Free PermGen Memory: 98 MB Used PermGen Memory: 157 MB System Information: System Date : Monday, 12 Nov 2012 System Time : 07:38:24 -0600 Current Working Directory : Contact your System Administrator to discover this property value. Java Version : 1.6.0_26 Java Vendor : Sun Microsystems Inc. JVM Version : 1.0 JVM Vendor : Sun Microsystems Inc. JVM Implementation Version : 20.1-b02 Java Runtime : Java(TM) SE Runtime Environment Java VM : Java HotSpot(TM) Server VM User Name : js-jira User Timezone : America/Chicago User Locale : English (United States) System Encoding : UTF-8 Operating System : Linux 2.6.18-274.7.1.el5.028stab095.1 OS Architecture : i386 Application Server Container : Database type : postgres72 Database JNDI address : postgres72 java:comp/env/jdbc/JiraDS Database URL : Hidden Database version : 8.4.8 Database driver : PostgreSQL Native Driver PostgreSQL 8.4 JDBC4 (build 702) External user management : OFF JVM Input Arguments : Contact your System Administrator to discover this property value. Language Info: Installed languages: Default language: English (United States) - System Default Request Information: - Request URL: https://randmcnally.jira.com/500page.jsp - Scheme: https - Server: randmcnally.jira.com - Port: 443 - URI: /500page.jsp - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes - javax.servlet.forward.request_uri : /secure/MoveIssueConfirm.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/MoveIssueConfirm.jspa - javax.servlet.forward.path_info : /500page.jsp - jira.request.time.micros : 0 - com.newrelic.agent.TRANSACTION_NAME : /*.jspa - atlassian.core.seraph.original.url : /secure/MoveIssueConfirm.jspa - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true - com.atlassian.gzipfilter.GzipFilter_already_filtered : true - loginfilter.already.filtered : true - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@1892eba - com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true - com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true - jira.request.username : jchampa - javax.servlet.error.request_uri : /secure/MoveIssueConfirm.jspa - com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true - jira.webwork.cleanup : false - com.atlassian.labs.botkiller.BotKillerFilter : true - jira.request.start.millis : 1352727504282 - com.atlassian.bonfire.web.filters.BonfireP3PFilter_alreadyfiltered : true - com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true - jira.request.assession.id : qxl43v - os_securityfilter_already_filtered : true - com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true - jira.session.max.inactive.interval : 18000 - javax.servlet.error.message : - jira.session.last.accessed.time : 1352727504282 - webwork.result : Value stack =========== =========== - com.atlassian.seraph.auth.LoginReason : OK - jira.request.id : 458x4703x1 - javax.servlet.error.status_code : 500 - com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true - javax.servlet.error.exception : javax.servlet.ServletException: java.lang.NullPointerException Request Logging 0 log statements generated by this request: Listeners - Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener) - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services - Comments from emails (com.atlassian.jira.service.services.mail.MailFetcherService) - Delay: 1 minutes - popserver: POP Mail Server - handler.params: createusers=false,senderEmail=no-reply@randmcnally.jira.com,stripquotes=true,bulk=ignore - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) - Delay: 1 minutes - NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 1440 minutes - pluginJobName: NotificationCacheUpdateJob-job - repeatInterval: 86400000 - initiallyFired: true - PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 1440 minutes - pluginJobName: PluginLicenseExpiryJob-job - repeatInterval: 86400000 - initiallyFired: true - Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 480 minutes - pluginJobName: Service Provider Session Remover - repeatInterval: 28800000 - initiallyFired: true - Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 480 minutes - com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 1 minutes - pluginJobName: com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job - repeatInterval: 60000 - initiallyFired: true - com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 60 minutes - pluginJobName: com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job - repeatInterval: 3600000 - initiallyFired: true - com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 5 minutes - pluginJobName: com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor - repeatInterval: 300000 - initiallyFired: true - com.pyxis.greenhopper.jira.customfields.GreenHopperRankingJob:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 1440 minutes - net.customware.plugins.connector.core.scheduler.LicenseSchedulerImpl (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 5 minutes - pluginJobName: net.customware.plugins.connector.core.scheduler.LicenseSchedulerImpl - repeatInterval: 300000 - initiallyFired: true - upmPluginUpgradeCheckJob (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) - Delay: 1440 minutes Plugins - ActiveObjects Plugin - OSGi Bundle 0.19.16 - Plugin by Atlassian - Enabled - Activity Bar Plugin 2.1.4 - Plugin by Atlassian - Enabled - Admin Menu Sections 1.0 - Plugin by Atlassian - Enabled - Analytics Client Plugin 2.12 - Plugin by Atlassian - Enabled - Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation - Enabled - Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation - Enabled - AppLinks Plugin for JIRA 2.5.8 - Plugin by Atlassian - Enabled - Applinks Product Plugin 3.10.4 - Plugin by Atlassian - Enabled - build: 10 - Atlassian - Administration - Quick Search - JIRA OnDemand 1.1.1 - Plugin by Atlassian - Enabled - Atlassian Bonfire - JIRA Plugin 2.6.0 - Plugin by Atlassian - Enabled - post.install.url: /secure/BonfireGettingStarted.jspa - configure.url: /secure/BonfireSettings.jspa?decorator=admin - post.update.url: /secure/BonfireGettingStarted.jspa - plugin-icon: includes/images/bonfire_marketplace_icon_16.png - plugin-logo: includes/images/bonfire_marketplace_icon_48.png - atlassian-licensing-enabled: true - Atlassian Bot Session Killer 1.7.2.1 - Plugin by Atlassian - Enabled - Atlassian Concurrency Utilities 2.2.0 - Plugin by Atlassian - Enabled - Atlassian Custom Apps Plugin 1.15 - Plugin by Atlassian - Enabled - Atlassian Embedded Crowd - Administration Plugin 1.4.3 - Plugin by Atlassian - Enabled - Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - Atlassian GreenHopper 6.0.7 - Plugin by Atlassian - Enabled - post.install.url: /secure/RapidStart.jspa - configure.url: /secure/GHGeneralConfiguration.jspa?decorator=admin - post.update.url: /plugins/servlet/greenhopper/whats-new - plugin-icon: includes/images/upm/plugin-icon.png - plugin-logo: includes/images/upm/plugin-logo.png - atlassian-licensing-enabled: true - Atlassian JIRA - Admin Helper Plugin 1.5 - Plugin by Atlassian Pty Ltd - Enabled - Atlassian JIRA - OnDemand - FishEye Plugin 5.2 - Plugin by Atlassian Software Systems - Enabled - Atlassian JIRA - OnDemand - Hosted Application User Provisioning Plugin 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian JIRA - OnDemand - Invite User Plugin 1.6 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Admin Summary Component 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Application Properties 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Closure Template Renderer 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian JIRA - Plugins - Confluence Link 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian JIRA - Plugins - Gadgets Plugin 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Header Plugin 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Invite User 1.6 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Issue Navigation 1.1.25.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Issue Web Link 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Mail Plugin 5.2.16 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - My JIRA Home 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - OAuth Consumer SPI 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Project Config Plugin 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.54 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - REST Plugin 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - Remote JIRA Link 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian JIRA - Plugins - SAL Plugin 5.2 - Plugin by Atlassian Software Systems - Enabled - Atlassian JIRA - Plugins - Share Content Component 5.2 - Plugin by Atlassian - Enabled - Atlassian JIRA - Plugins - View Issue Panels 5.2 - Plugin by ${project.organization.name} - Enabled - Atlassian Navigation Links Plugin 1.3.16 - Plugin by Atlassian - Enabled - Atlassian OAuth Admin Plugin 1.6.1 - Plugin by Atlassian - Enabled - Atlassian OAuth Consumer Plugin 1.6.1 - Plugin by Atlassian - Enabled - Atlassian OAuth Consumer SPI 1.6.1 - Plugin by Atlassian - Enabled - Atlassian OAuth Service Provider Plugin 1.6.1 - Plugin by Atlassian - Enabled - Atlassian OAuth Service Provider SPI 1.6.1 - Plugin by Atlassian - Enabled - Atlassian REST - Module Types 2.7.1 - Plugin by Atlassian - Enabled - Atlassian Remote Apps - Plugin 0.4.518.3 - Plugin by Atlassian - Enabled - Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian - Enabled - Atlassian Template Renderer API 1.4.2.2 - Plugin by Atlassian - Enabled - Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2.2 - Plugin by Atlassian - Enabled - Atlassian UI Plugin 5.0-m10 - Plugin by Atlassian - Enabled - Atlassian Universal Plugin Manager Plugin 2.7.6 - Plugin by Atlassian - Enabled - Balsamiq Mockups 2.1.21 - Plugin by Balsamiq Studios, LLC - Disabled - configure.url: /secure/admin/BalsamiqMockupsLicenseAction.jspa - plugin-icon: images/addmockupicon.gif - plugin-banner: images/banner920x450.jpg - vendor-logo: images/balsamiq_logo_130.png - plugin-logo: images/m4j_icon_72.png - vendor-icon: images/addmockupicon.gif - atlassian-licensing-enabled: true - Browse Project Operations Sections 1.0 - Plugin by Atlassian - Enabled - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian - Enabled - Crowd REST API 1.0 - Plugin by Atlassian Software Systems - Enabled - Crowd REST API 1.0 - Plugin by Atlassian Software Systems - Enabled - Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems - Enabled - Custom Field Types & Searchers 1.0 - Plugin by Atlassian - Enabled - CustomWare Core Connector Plugin 1.2.1 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare Get Satisfaction Connector Plugin 2.2.0 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare JIRA Connector Plugin 1.2.1 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare Salesforce.com Connector Plugin 5.2.0 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare Sauce Labs Connector Plugin 1.1 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare Zendesk Connector Plugin 2.2.2 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - CustomWare uTest Connector Plugin 1.2.0 - Plugin by CustomWare - Enabled - configure.url: /plugins/servlet/customware/connector/config.action - Embedded Gadgets Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - FishEye Plugin 5.2.5 - Plugin by Atlassian Software Systems - Enabled - Flowdock for JIRA 1.50.5 - Plugin by Flowdock Ltd - Disabled - configure.url: /secure/admin/configureFlowdock.jspa - Gadget Dashboard Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - Gadget Directory Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - Gadget Spec Publisher Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - Gliffy JIRA Plugin 3.7.2 - Plugin by Gliffy, Inc. - Disabled - configure.url: /secure/admin/GliffyLicenseAction.jspa - Google Apps Integration Embedded Crowd Plugin 2.1.4 - Plugin by Atlassian - Enabled - Google Apps Integration JIRA Plugin 2.1.4 - Plugin by Atlassian - Disabled - Google Apps Integration Signer Plugin 2.1.4 - Plugin by Atlassian - Enabled - Google GData Java Client Bundle 1.41.4 - Plugin by Atlassian Pty Ltd - Enabled - Google GData Service Plugin 2.1.4 - Plugin by Atlassian - Disabled - Google Integration API Plugin 2.1.4 - Plugin by Atlassian - Enabled - Google Integration Enablement Plugin 2.1.4 - Plugin by Atlassian - Enabled - Heatmapper Click Listener Plugin 1.0.3 - Plugin by Atlassian - Enabled - HipChat 1.1.11 - Plugin by Atlassian - Enabled - configure.url: /secure/admin/HipChatConfiguration!default.jspa - ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd - Enabled - Importer Actions 5.2 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Issue Operations Plugin 1.0 - Plugin by Atlassian - Enabled - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian - Enabled - Issue Views Plugin 1.0 - Plugin by Atlassian - Enabled - JDOM DOM Processor 1.0.0 - Plugin by SpringSource - Enabled - JIRA Active Objects SPI implementation 0.19.16 - Plugin by Atlassian Software Systems - Enabled - JIRA Activity Stream Plugin 5.1.6 - Plugin by Atlassian - Enabled - JIRA Bamboo Plugin 5.1.11 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa - JIRA Base URL Plugin 1.4 - Plugin by Atlassian - Enabled - JIRA Calendar Plugin 1.19.1 - Plugin by Atlassian - Enabled - JIRA Charting Plugin 1.10.4 - Plugin by Atlassian - Enabled - JIRA DVCS Connector Plugin 1.2.3 - Plugin by Atlassian - Enabled - JIRA Footer 1.0 - Plugin by Atlassian - Enabled - JIRA Google Docs Custom Field 2.1.4 - Plugin by Atlassian - Disabled - JIRA Importers Plugin (JIM) 5.0.2 - Plugin by Atlassian - Enabled - JIRA Issue Collector Plugin 1.2.7 - Plugin by Atlassian - Enabled - JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software - Enabled - JIRA Misc Workflow Extensions 2.5.3 - Plugin by Innovalog - Enabled - JIRA Mobile Connect Plugin 1.1.5 - Plugin by Atlassian - Enabled - JIRA OnDemand Backup Manager 0.16 - Plugin by Atlassian - Enabled - JIRA OnDemand Bridge for JIRA Importers Plugin 1.3 - Plugin by Atlassian - Enabled - JIRA OnDemand Welcome Plugin 1.1.29 - Plugin by Atlassian Software Systems - Enabled - JIRA Streams Inline Actions Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - JIRA Suite Utilities 1.3.1 - Plugin by beecom AG - Enabled - JIRA Time Zone Detection plugin 1.6 - Plugin by Atlassian - Enabled - JIRA TimeSheet Plugin 2.3.7.1 - Plugin by Andriy Zhdanov - Enabled - plugin-banner: images/timesheet-plugin-banner.png - plugin-icon: images/timesheet-plugin-icon.png - plugin-logo: images/timesheet-plugin-logo.png - atlassian-licensing-enabled: true - JIRA Toolkit Plugin 0.25 - Plugin by Atlassian - Disabled - JIRA Usage Hints 1.0 - Plugin by Atlassian - Enabled - JIRA WebHooks Plugin 1.0.4 - Plugin by Atlassian - Enabled - JIRA Welcome Plugin 1.1.29 - Plugin by Atlassian - Enabled - JIRA iCalendar Plugin 1.0.9 - Plugin by Atlassian - Enabled - JQL Functions 1.0 - Plugin by Atlassian - Enabled - JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd - Enabled - Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian - Enabled - Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd - Enabled - Notifications and Tasks - Common Plugin 1.1.0 - Plugin by Atlassian - Enabled - Notifications and Tasks - JIRA Provider Plugin 1.1.0 - Plugin by Atlassian - Enabled - OnDemand Application Status Plugin 1.7.2 - Plugin by ${project.organization.name} - Enabled - OnDemand Backup Manager for Fisheye, Crucible and Subversion (JIRA admin menu) 0.4 - Plugin by Atlassian - Enabled - OnDemand License Plugin 1.7.2 - Plugin by ${project.organization.name} - Enabled - OnDemand SPI Plugin 1.7.2 - Plugin by Atlassian - Enabled - OnDemand UAL Plugin 1.7.2 - Plugin by Atlassian - Enabled - OnDemand internal API Plugin 1.7.2 - Plugin by Atlassian - Enabled - OpenID User Management API Plugin 2.1.4 - Plugin by Atlassian - Enabled - Opensocial Plugin 3.2.0-m2-1 - Plugin by Atlassian - Enabled - PEACE Harmoney JIRA Plugin 1.0-alpha7-2 - Plugin by Atlassian Pty Ltd - Enabled - Preset Filters Sections 1.0 - Plugin by Atlassian - Enabled - Project Panels Plugin 1.0 - Plugin by Atlassian - Enabled - Project Role Actors Plugin 1.0 - Plugin by Atlassian - Enabled - ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems - Enabled - RPC JIRA Plugin 5.1.3 - Plugin by Atlassian - Enabled - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian - Enabled - Renderer Plugin 1.0 - Plugin by Atlassian - Enabled - Reports Plugin 1.0 - Plugin by Atlassian - Enabled - Streams API 5.1.6 - Plugin by Atlassian - Enabled - Streams Core Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Streams Inline Actions Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Streams Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Streams SPI 5.1.6 - Plugin by Atlassian - Enabled - Streams Third Party Provider Plugin 5.1.6 - Plugin by Atlassian - Enabled - Studio Navbar JIRA Plugin 5.2 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Studio Repository Manager 5.2 - Plugin by Atlassian Pty Ltd - Enabled - build: 1 - Studio SVN Importer 1.0-SNAPSHOT - Plugin by Atlassian Pty Ltd - Enabled - build: 1 - Studio Static Resources 1.7.2 - Plugin by Atlassian - Enabled - Studio UAL Plugin 5.2 - Plugin by Atlassian - Enabled - Support Tools Plugin 3.0.11 - Plugin by Atlassian Support - Disabled - Tempo Plugin 7.3.3 - Plugin by TM Software - Enabled - post.install.url: /secure/TempoGettingStarted.jspa - configure.url: /secure/admin/TempoGlobalConfiguration!default.jspa - post.update.url: /secure/TempoUpdated.jspa - plugin-icon: img/tempo-marketplace-icon.png - plugin-banner: img/tempo-marketplace-banner.png - vendor-logo: img/tm-marketplace-logo.png - plugin-logo: img/tempo-marketplace-logo.png - vendor-icon: img/tm-marketplace-icon.png - atlassian-licensing-enabled: true - Top Navigation Bar 1.0 - Plugin by Atlassian - Enabled - User Format 1.0 - Plugin by Atlassian - Enabled - User Navigation Bar Sections 1.0 - Plugin by Atlassian - Enabled - User Profile Links 1.0 - Plugin by Atlassian - Enabled - User Profile Panels 1.0 - Plugin by Atlassian - Enabled - View Project Operations Sections 1.0 - Plugin by Atlassian - Enabled - Wallboard Plugin 1.7.3 - Plugin by Atlassian - Disabled - Web Resources Plugin 1.0 - Plugin by Atlassian - Enabled - Webwork Plugin 1.0 - Plugin by Atlassian - Enabled - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian - Enabled - Workflow Designer Plugin 3.0.0-m14 - Plugin by Atlassian - Enabled - Workflow Plugin 1.0 - Plugin by Atlassian - Enabled - Zephyr Enterprise Connector 4.1.6176 - Plugin by D Software Inc. - Enabled - vendor-logo: images/zephyr_mark_48x48.png - plugin-banner: images/zephyr_mark_48x48.png - plugin-icon: images/ico_zephyr_16x16.png - plugin-logo: images/zephyr_mark_48x48.png - vendor-icon: images/ico_zephyr_16x16.png - jira-help-tips 0.29 - Plugin by Atlassian - Enabled
Workaround
The issues can be moved successfully if the destination Project/Issue Type is added to the context of the User Picker custom field associated to the source Project/Issue Type.
Attachments
Issue Links
- relates to
-
JRACLOUD-30590 NullPointerException error when moving issue between projects with different custom fields
- Closed
- Is related to
-
ADM-29709 Loading...