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  1. Jira Data Center
  2. JRASERVER-29353

Strange behavior when mention issue key in the comment

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      If the jira.projectkey.pattern is set to "(([A-Z0-9]{0,5}-)?([0-9]{4})){1}", when adding the "issue key" in the the comment, it will return an output "project key""issue key".

      For example, if my project key is TEST-1234 and the issue key is TEST-1234-01. So, once the issue key is added in the comment it show up the text message "TEST-1234TEST-1234-01" as in the screen shot.

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          comment_duplicate.png
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        2. Screen Shot 2012-08-15 at 5.16.20 PM.png
          Screen Shot 2012-08-15 at 5.16.20 PM.png
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            [JRASERVER-29353] Strange behavior when mention issue key in the comment

            Ewelina Fiedorowicz added a comment -
            Atlassian Update – 22.07.2021

            Hi Everyone,

            We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

            Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

            We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
            Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

            Thank you,
            Ewelina Fiedorowicz

            Ewelina Fiedorowicz added a comment - Atlassian Update – 22.07.2021 Hi Everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ewelina Fiedorowicz

            Eric Dalgliesh added a comment -

            Thanks for the information Fyodor!

            For the time being your best workaround is to write something like [TEST-1234-01|https://www.example.com/jira/browse/TEST-1234-01] which will render as a link. I know it's not an ideal solution, but until we fix this bug it should be able to get you part of the way there.

            I've created https://studio.atlassian.com/browse/LINK-18 to raise the visibility of this issue, but we will continue to track it here also.

            Eric Dalgliesh added a comment - Thanks for the information Fyodor! For the time being your best workaround is to write something like [TEST-1234-01|https://www.example.com/jira/browse/TEST-1234-01] which will render as a link. I know it's not an ideal solution, but until we fix this bug it should be able to get you part of the way there. I've created https://studio.atlassian.com/browse/LINK-18 to raise the visibility of this issue, but we will continue to track it here also.

            fjodors added a comment -

            Hello
            We have noticed that this behavior occurs when i am writing 4-digit numbers in comments. I've attached a screenshot.
            Thanks.

            fjodors added a comment - Hello We have noticed that this behavior occurs when i am writing 4-digit numbers in comments. I've attached a screenshot. Thanks.

            fjodors added a comment -

            Hello
            We faced with this problem, and it would be great to get a solution without changing our project key pattern.

            Thank you in advance!
            Fyodor

            fjodors added a comment - Hello We faced with this problem, and it would be great to get a solution without changing our project key pattern. Thank you in advance! Fyodor

              Unassigned Unassigned
              yilinmo Yilin (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: