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      With the advent of 5.0, there is a new issue creation dialog box. We have had some customers for which that is a blocking issue, and have kludged a workaround that disable it. We'd really appreciate having a toggle in the UI that we could direct admins to.

            [JRASERVER-28758] Disable QuickIssueCreate lightbox via dialog

            Kenneth Yu added a comment -

            Please reopen this issue so we can vote on it. 

            Kenneth Yu added a comment - Please reopen this issue so we can vote on it. 

            With this new dialog, Google Chrome doesn't control whatever text fields contain and therefore does not warn a user if he closes the tab with some info in it. Which doesn't happen with the old one.

            Could it be fixed somehow?

            admin@ru.axxonsoft.com added a comment - With this new dialog, Google Chrome doesn't control whatever text fields contain and therefore does not warn a user if he closes the tab with some info in it. Which doesn't happen with the old one. Could it be fixed somehow?

            #metoo

            Bachowny Plamborgs added a comment - #metoo

            francis added a comment -

            We had a couple customers asking for a workaround.  Especially when they have large tables (using the table grid editor), the lightbox is too narrow.

            Given that this issue has been closed as won't fix, we created an addon to support full screen dialogs (which includes resizing the input fields)
            https://marketplace.atlassian.com/plugins/com.idalko.fullscreendialogs/server/overview

             

             

            Francis

             

            francis added a comment - We had a couple customers asking for a workaround.  Especially when they have large tables (using the table grid editor), the lightbox is too narrow. Given that this issue has been closed as won't fix, we created an addon to support full screen dialogs (which includes resizing the input fields) https://marketplace.atlassian.com/plugins/com.idalko.fullscreendialogs/server/overview     Francis  

            @dave You don't have to disable the creation dialog, just redirect to the new ticket you've created instead of letting it disappear.

            Deleted Account (Inactive) added a comment - @dave You don't have to disable the creation dialog, just redirect to the new ticket you've created instead of letting it disappear.

            CollinM added a comment -

            Agree with some of the others posting here.  When an issue is created it is natural for them to want to review it.  Trying to click on the pop-up before it goes away is very frustrating.  Can this be changed?

            CollinM added a comment - Agree with some of the others posting here.  When an issue is created it is natural for them to want to review it.  Trying to click on the pop-up before it goes away is very frustrating.  Can this be changed?

            Please re-open so people can vote for this. Users should be able to choose their preferred workflow.

            Phil Rittenhouse added a comment - Please re-open so people can vote for this. Users should be able to choose their preferred workflow.

            Like many, I find the new behavior extremely frustrating....

            However, in my browser, I've found a work around for the popups. I either middle click on the Create button, or I right click and select open in a new tab. Either of these gets the "light box" on its own page and makes the popup go away. Unfortunately, you are still stuck with the narrow entry problem.

            Wayne Walker added a comment - Like many, I find the new behavior extremely frustrating.... However, in my browser, I've found a work around for the popups. I either middle click on the Create button, or I right click and select open in a new tab. Either of these gets the "light box" on its own page and makes the popup go away. Unfortunately, you are still stuck with the narrow entry problem.

            Dave,
            Russell is right. we want submitting a create to take us to the ticket we created, or make the popup "id of the new ticket" box stay onscreen a long time (30 seconds?)

            Wayne Walker added a comment - Dave, Russell is right. we want submitting a create to take us to the ticket we created, or make the popup "id of the new ticket" box stay onscreen a long time (30 seconds?)

            Hi Dave - I think the issue is not the issue creation dialog box, but the confirmation popup that is shown after the issue is submitted. The expected functionality in my opinion would be to forward the user to the created issue instead of staying on the same page.

            Russell Zager added a comment - Hi Dave - I think the issue is not the issue creation dialog box, but the confirmation popup that is shown after the issue is submitted. The expected functionality in my opinion would be to forward the user to the created issue instead of staying on the same page.

              Unassigned Unassigned
              jgarcia John Garcia (Inactive)
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                Created:
                Updated:
                Resolved: