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  1. Jira Data Center
  2. JRASERVER-27898

@Mentions are unusable on JAC and I would suggest other slow systems

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 5.0.6
    • None
    • None

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Trying to @mention people on JAC is so slow that its kinda pointless.

      Problem number 1 is that it takes 5 seconds to do a look up at the moment

      Problem number 2 is one of UX. There is no easy way to see that a request is happening and hence you keep typing and hence it cancels the request and hence you get no results so you remove some of the typing thinking it doesnt work and then there are still no results and... you get the picture.

      Its basically makes you think that nothing is going to happen. We need to tighten the UX up so that you can "know" that a request is in flight after a longish time (say 2 seconds)

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        Issue Links

          is caused by

          Suggestion - CWD-2804 ApplicationServiceGeneric.searchUsers is slow with large numbers of users

          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27903 Autocomplete doesn't render when using @mentions

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27762 Mentions drop-down doesn't autocomplete properly on slow connections

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-27898 @Mentions are unusable on JAC and I would suggest other slow systems

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27998 Mentions can fail to show results

          • High - High priority issues
          • Closed

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              rsmart metapoint
              bbaker ɹǝʞɐq pɐɹq
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                Updated:
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