Details
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Bug
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Resolution: Fixed
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Low
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5.0, 5.2.4
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Standalone Linux JRE 1.6.0_26-b03 (included with JIRA)
Email server is Exchange 2010 SP2
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5
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Description
Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. Outbound mail log shows:
2012-03-23 14:24:33,050 ERROR [FHP-MAIL-BLD] Sending mailitem To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ServiceRunner Mail Queue Service Error occurred in sending e-mail: To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:183) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153) at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:1186) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162) ... 8 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131) ... 10 more
Attachments
Issue Links
- relates to
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JRASERVER-44549 Duplicate Notifications when Read Time Out occurs
- Closed
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JST-155101 Loading...
- was cloned as
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JRASERVER-67825 Outgoing mail: Read timed out results in duplicate notifications
- Gathering Impact
(1 mentioned in)