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  1. Jira Data Center
  2. JRASERVER-27396

Potential assignees are no longer discoverable in JIRA 5.0

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      This came out of testing JRA-27212.

      In JIRA 4.4 a user could press the down arrow and scroll through the list of assignable users. In JIRA 5.0.1 this is no longer possible: only the "suggested users" are shown unless you type at least 1 character:

      The "suggested users" list is populated from the issue's history and the user's history, so in some cases it won't contain much at all apart from "Automatic" and "Unassigned". I think the usability could be improved here.

      Workaround

      If this is an issue you should be able to directly input the user name and it should save (the autocomplete simply has stopped working).
      But a full work around could be to disable the new assignee picker and revert to the old dropdown. To do this, restart with -Datlassian.darkfeature.frother.assignee.field=false. See Setting Properties and Options on Startup.

      A full guide on how to do this has been written here: How to fully render assignee drop down list.

      This has also been fixed in JIRA 5.1.1 bugfix release so an upgrade will also resolve the issue.

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        Issue Links

          has a regression in

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-42457 List of potential assignees is not displayed unless a character is entered in the user picker

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-28186 Assign issue screen only shows "Suggestions" in the list

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27212 Users with "Assign Issues" permission do not see a User dropdown unless they also have "Browse Users" permission

          • High - High priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-27396 Potential assignees are no longer discoverable in JIRA 5.0

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-29441 Increase the max number of users to retrieve for assignee to a higher number

          • Low - Low priority issues
          • Closed

          Suggestion - JRASERVER-29935 Make maximum users to retrieve from assignee picker configurable

          • Closed

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              edalgliesh Eric Dalgliesh
              lmiranda Luis Miranda (Inactive)
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                Updated:
                Resolved: