Details
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Bug
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Resolution: Deployed
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Medium
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None
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None
Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Customers are experiencing time outs on the Add Gadget function.
A thread dump of sandbox.onjira.com reveals only 1 thread in action and its waiting for a HTTP reply. I suspect that this is usinfg default TCP timeout and hence never returning in time.
@400000004e1277a517421424 "TP-Processor27" daemon prio=10 tid=0x00002aab20fb2000 nid=0x6cc0 runnable [0x0000000046e8d000] @400000004e1277a51742374c java.lang.Thread.State: RUNNABLE @400000004e1277a5174279b4 at java.net.PlainSocketImpl.socketConnect(Native Method) @400000004e1277a517427d9c at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333) @400000004e1277a51742856c - locked <0x00002aab085de658> (a java.net.SocksSocketImpl) @400000004e1277a51742a4ac at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195) @400000004e1277a51743d174 at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182) @400000004e1277a51743f884 at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) @400000004e1277a5174417c4 at java.net.Socket.connect(Socket.java:525) @400000004e1277a517443704 at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:123) @400000004e1277a51744a07c at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:123) @400000004e1277a51744c78c at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:147) @400000004e1277a5174540a4 at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:101) @400000004e1277a5174592ac at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:381) @400000004e1277a517459a7c at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:641) @400000004e1277a51745a24c at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:576) @400000004e1277a51745c18c at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:554) @400000004e1277a51745e0cc at org.codehaus.httpcache4j.resolver.HTTPClientResponseResolver.resolve(HTTPClientResponseResolver.java:52) @400000004e1277a517467154 at org.codehaus.httpcache4j.cache.HTTPCache.handleResolve(HTTPCache.java:192) @400000004e1277a517469864 at org.codehaus.httpcache4j.cache.HTTPCache.unconditionalResolve(HTTPCache.java:184) @400000004e1277a51746a034 at org.codehaus.httpcache4j.cache.HTTPCache.getFromCache(HTTPCache.java:156) @400000004e1277a51746bf74 at org.codehaus.httpcache4j.cache.HTTPCache.doCachedRequest(HTTPCache.java:118) @400000004e1277a51746deb4 at org.codehaus.httpcache4j.cache.HTTPCache.doCachedRequest(HTTPCache.java:98) @400000004e1277a51746fdf4 at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider$LazyFeedReference.create(GadgetFeedsSpecProvider.java:352) @400000004e1277a517471d34 at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider$LazyFeedReference.create(GadgetFeedsSpecProvider.java:335) @400000004e1277a517473c74 at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:326) @400000004e1277a517475f9c at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:146) @400000004e1277a517477edc at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115) @400000004e1277a51747bd5c at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider.getFeed(GadgetFeedsSpecProvider.java:313) @400000004e1277a51747e46c at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider.getEntries(GadgetFeedsSpecProvider.java:306) @400000004e1277a51747ec3c at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider.getGadgetUris(GadgetFeedsSpecProvider.java:281) @400000004e1277a51747f40c at com.atlassian.gadgets.directory.internal.GadgetFeedsSpecProvider$FeedSpecProvider.entries(GadgetFeedsSpecProvider.java:275) @400000004e1277a517481b1c at com.atlassian.gadgets.directory.internal.GadgetSpecProviderHelper$GadgetSpecProviderToEntriesFunction.apply(GadgetSpecProviderHelper.java:83) @400000004e1277a5174822ec at com.atlassian.gadgets.directory.internal.GadgetSpecProviderHelper$GadgetSpecProviderToEntriesFunction.apply(GadgetSpecProviderHelper.java:75) @400000004e1277a51748ea24 at com.google.common.collect.Iterators$8.next(Iterators.java:697) @400000004e1277a51748f1f4 at com.google.common.collect.Iterators$8.next(Iterators.java:696) @400000004e1277a51749345c at com.google.common.collect.Iterators$5.hasNext(Iterators.java:505) @400000004e1277a517493c2c at com.google.common.collect.Iterators$5.hasNext(Iterators.java:504) @400000004e1277a517494014 at com.google.common.collect.Lists.newArrayList(Lists.java:131) @400000004e1277a51749633c at com.google.common.collect.Lists.newArrayList(Lists.java:113) @400000004e1277a51749827c at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:229) @400000004e1277a51749a1bc at com.atlassian.gadgets.directory.internal.impl.AbstractDirectoryEntryProvider.entries(AbstractDirectoryEntryProvider.java:45) @400000004e1277a51749c0fc at com.atlassian.gadgets.directory.internal.impl.DirectoryImpl$1.apply(DirectoryImpl.java:50) @400000004e1277a51749e03c at com.atlassian.gadgets.directory.internal.impl.DirectoryImpl$1.apply(DirectoryImpl.java:45)
We need to change the code to have a decent timeout, after which we wont keep asking.
Support have at elast 3 cases with this problem.
ALSO we have a chicken and egg problem of managing gadget subscriptions
In order to find out what gadget subscriptions you have, you need to call Add Gadget but this is blocked. But to find out what is blocking you need to view the gadget subscriptions.
We need a UI in JIRA admin to see current gadget subscriptions independent of making calls to providers of gadget subscriptions.
Attachments
Issue Links
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