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  1. Jira Data Center
  2. JRASERVER-24166

Cannot Attach a Screenshot After Upgrade to JIRA 4.3

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    Description

      After upgrade to JIRA 4.3, the option "More actions -> Attach Screenshot" still appearing and apparently working. However, after the attachment procedure is finished, the screenshoot is not saved. There're no specific error on the logs, but sometimes this message is logged:

      2011-03-23 14:13:03,103 TP-Processor6 anonymous 853x1140x1 - 10.0.2.245 /secure/applet/screenshot.jar HttpSession created [1kuc3um]
      
      2011-03-23 14:13:25,511 TP-Processor3 anonymous 853x1142x1 10l0xkl 10.0.2.245 /secure/views/issue/screenshot-redirecter.jsp HttpSession [10l0xkl] destroyed for 'anonymous'
      
      2011-03-23 14:13:25,511 TP-Processor3 anonymous 853x1142x1 10l0xkl 10.0.2.245 /secure/views/issue/screenshot-redirecter.jsp HttpSession created [cx2c94]
      
      2011-03-23 14:13:25,592 TP-Processor3 mschroeder 853x1142x1 10l0xkl 10.0.2.245 /secure/views/issue/screenshot-redirecter.jsp The user 'test' has PASSED authentication.

      This behavior happens ONLY in the 4.3 version.

      Steps to reproduce:

      1. Create an issue.
      2. Click on "More Actions" -> "Attach Screenshot"
      3. Attach a screenshoot and realize that no new file has been attached to the ticket.

      It happens in all browsers able to use that option. Tested on IE8.

      Attachments

        1. 20110408-JiraAttachmentBug-002.chls
          101 kB
        2. arjans-AttachScreenshot!default.jspa
          8 kB
        3. attachscreenshot_source.htm
          5 kB
        4. attachscreenshot_source.htm
          5 kB
        5. attachscreenshot.jsp
          5 kB
        6. ispblocked.png
          ispblocked.png
          963 kB
        7. java.txt
          18 kB
        8. JRA-24166-ashraf-popup-html.htm
          8 kB
        9. patch-JRA-24166.zip
          27 kB

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              rsmart metapoint
              lnunes Leandro Fanese Nunes [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: