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Details

Type: Bug
Resolution: Unresolved
Priority: Low
Fix Version/s: None
Affects Version/s: 6.2, 6.4
Component/s: Infrastructure & Services - Application Lifecycle
Labels:

Introduced in Version:
6.02
Support reference count:
13
Symptom Severity:
Severity 3 - Minor
UIS:
0
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

From screen :

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getUserPickerHtml' in class com.atlassian.jira.web.action.admin.roles.UserRoleActorAction threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:183) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:450) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77) at com.atlassian.jira.plugin.webwork.JiraPluginWebworkVelocityServlet.service(JiraPluginWebworkVelocityServlet.java:53) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at

From logs :

2010-10-21 10:42:49,123 http-8090-3 ERROR jgubianesgasso 38569x43478x1 14ywz09 /secure/project/UserRoleActorAction.jspa [velocity] Method getUserPickerHtml threw exception for reference $action in template templates/plugins/jira/projectroles/user-role-actor.vm at  [25,1]
2010-10-21 10:42:49,123 http-8090-3 ERROR jgubianesgasso 38569x43478x1 14ywz09 /secure/project/UserRoleActorAction.jspa [com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.NullPointerException
java.lang.NullPointerException
	at com.opensymphony.user.User.getFullName(User.java:86)
	at com.atlassian.jira.security.roles.actor.UserRoleActorFactory$UserRoleActor.getDescriptor(UserRoleActorFactory.java:123)
	at com.atlassian.jira.security.roles.RoleActorComparator.compare(RoleActorComparator.java:37)
	at java.util.TreeMap.put(Unknown Source)
	at java.util.TreeSet.add(Unknown Source)
	at com.atlassian.jira.security.roles.DefaultRoleActorsImpl.getRoleActorsByType(DefaultRoleActorsImpl.java:69)
	at com.atlassian.jira.security.roles.CachingProjectRoleAndActorStore$CachedDefaultRoleActors.getRoleActorsByType(CachingProjectRoleAndActorStore.java:514)
	at com.atlassian.jira.web.action.admin.roles.UserRoleActorAction.getProjectRoleActorUsers(UserRoleActorAction.java:85)
	at com.atlassian.jira.web.action.admin.roles.UserRoleActorAction.getUserPickerHtml(UserRoleActorAction.java:63)
	at sun.reflect.GeneratedMethodAccessor2191.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:98)
	at org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:264)
	at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:153)
	at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175)
	at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220)
	at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230)
	at org.apache.velocity.Template.merge(Template.java:256)
	at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:450)
	at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77)
	at com.atlassian.jira.plugin.webwork.JiraPluginWebworkVelocityServlet.service(JiraPluginWebworkVelocityServlet.java:53)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
	at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:251)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
	at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.CurlyQuotesFilter.doFilter(CurlyQuotesFilter.java:24)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:72)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
	at java.lang.Thread.run(Unknown Source)

Root cause : database corruption. a user has been removed manually (or otherwise lost) from the userbase table but is still referenced in the projectroleactor table

Deleting users from JIRA, especially on the LDAP side should be handled more gracefully or a meaningful error message shown instead of the cryptic stacktrace.

Attachments

Issue Links

is related to

JRASERVER-41906 unable to remove previously deleted role form default roles

Gathering Impact

relates to

JRACLOUD-22622 Better handling on corrupted project role

Closed

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Better handling on corrupted project role

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