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  1. JIRA Server (including JIRA Core)
  2. JRASERVER-20378

OOM error in catalina.out should also be in atlassian-jira.log

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    • Symptom Severity:
      Major
    • Current Status:
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      Atlassian Update – 04 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 04 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      Description

      The OOM error below from a REST plugin was in catalina.out but was not also displayed in atlassian-jira.log file. All other OOM errors seem to appear in atlassian-jira.log, so it seems that this one should as well.

      This issue may want to be moved to a REST plugin project or component but I couldn't find it easily.

      ava.lang.OutOfMemoryError: Java heap space
      Dumping heap to java_pid5813.hprof ...
      Heap dump file created [641162644 bytes in 33.791 secs]
      Feb 9, 2010 1:42:50 PM com.sun.jersey.server.impl.application.WebApplicationImpl
       onException
      SEVERE: Internal server error
      java.lang.OutOfMemoryError: Java heap space
              at java.text.DateFormatSymbols.duplicate(DateFormatSymbols.java:523)
              at java.text.DateFormatSymbols.getZoneStrings(DateFormatSymbols.java:313
      )
              at java.util.TimeZone.retrieveDisplayNames(TimeZone.java:412)
              at java.util.TimeZone.getDisplayNames(TimeZone.java:401)
              at java.util.TimeZone.getDisplayName(TimeZone.java:352)
              at java.util.Date.toString(Date.java:1025)
              at java.lang.String.valueOf(String.java:2615)
              at java.lang.StringBuilder.append(StringBuilder.java:116)
              at com.consultingtoolsmiths.jira.plugins.CreateIssuesResource.createIssu
      e(CreateIssuesResource.java:282)
              at com.consultingtoolsmiths.jira.plugins.CreateIssuesResource.createissu
      es_with_params(CreateIssuesResource.java:163)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
              at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
      java:39)
              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
      sorImpl.java:25)
              at java.lang.reflect.Method.invoke(Method.java:592)
              at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMeth
      odDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchPr
      ovider.java:175)
              at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDi
      spatcher.dispatch(ResourceJavaMethodDispatcher.java:67)
              at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethod
      Rule.java:163)
              at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(Resourc
      eClassRule.java:71)
              at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHa
      ndPathRule.java:111)
              at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(R
      ootResourceClassesRule.java:63)
              at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequ
      est(WebApplicationImpl.java:654)
              at com.sun.jersey.server.impl.application.WebApplicationImpl.handleReque
      st(WebApplicationImpl.java:612)
              at com.sun.jersey.server.impl.application.WebApplicationImpl.handleReque
      st(WebApplicationImpl.java:603)
              at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponen
      t.java:309)
              at com.sun.jersey.spi.container.servlet.ServletContainer.service(Servlet
      Container.java:425)
              at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyO
      sgiServletContainer.doFilter(RestDelegatingServletFilter.java:198)
              at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(Servle
      tContainer.java:689)
              at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilte
      r(RestDelegatingServletFilter.java:112)
              at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(D
      elegatingPluginFilter.java:74)
              at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(Ite
      ratingFilterChain.java:42)
              at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilte
      r.doFilter(ServletFilterModuleContainerFilter.java:55)
              at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilte
      r.doFilter(ServletFilterModuleContainerFilter.java:41)
      

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            • Assignee:
              Unassigned
              Reporter:
              matt.doar Matt Doar [ServiceRocket]
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              • Created:
                Updated:
                Resolved: