Below is a link to the Mozilla issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=511506

This issues DOES NOT resolve the problem with the malformed URL because the actual bug lies in Outlook 2007. The bug can be reproduced by executing the following command (courtesy of Phil Ringnalda @ Mozilla):

> "c:\program files\microsoft office\office12\outlook.exe" feed:https://blog.id.iit.edu/wpmu/newidiom/comments/feed/

The above manner is how Firefox attempts to add an RSS feed to Outlook 2007. So, unless Microsoft corrects the bug in Outlook 2007 it will not be possible to add RSS feeds in Outlook from Firefox.

However, this issue DOES resolve a problem with missing data in the http headers. This means you can now successfully add the feed into Outlook 2007, but you must do it manually from the Outlook 2007 "Add a New RSS Feed" context menu option in the Outlook GUI.

Hi Justus,

Thank you for the reply. I have added more information including a response to your suggestions in a JIRA support issue. For security reasons, I won't list the issue number (as I'm sure you can look this up) here so please take a look if you can. Thanks again.

JIRA 3.13.5 and 4.0 both seem to be fine with this. You can try it yourself by pointing Outlook at support.atlassian.com (for 3.13.5) and jira.atlassian.com (for 4.0-beta).

If you're having problems then we'll need a more detailed bug report. I will point out that Outlook's RSS generally fails and gives useless and misleading error messages if you are using self-signed SSL certificates (or, more generally, those signed by any authority outside of the core few that Outlook trusts) and don't have everything configured exactly perfectly. There's nothing JIRA can do about that, though.

This is still an issue for as well!

I am still having this issue with Outlook 2007 and 3.13.5. Can someone please check into this?

Verified on Outlook 2007 and its working with 3.13.5. The user is able to view the RSS feed inside.

Fixed headers per Matt Ryall's investigation.

From CONF-12083 looks like the fix is to ensure the Cach-Control header allows caching. Please ensure that the timeout on teh cache is set low enough so that the contents of the RSS feed are not cached for too long.

We shudl probably handle this case in the same way we handle serving Excel Issue Navigator output as Excel also needs the response to be cacjable. That is, the timeout and headers should be set to the same value.

We need a functional test for this.

We have performed test where we captured headers from https://support.atlassian.com

HTTP/1.1 200 OK
Date: Thu, 21 May 2009 04:35:16 GMT
Server: Apache-Coyote/1.1
Set-Cookie: JSESSIONID=276AC4862C3A7413E1A693BF515A59EC; Path=/
Cache-Control: no-cache, no-store, must-revalidate
Pragma: no-cache
Expires: Wed, 31 Dec 1969 23:59:59 GMT
Content-Type: application/rss+xml;charset=UTF-8
Connection: close
Transfer-Encoding: Identity

where the headers are clearly visible

and for a random Internet feed over https - https://secure3.silverorange.com/rsstest/rss_with_ssl.xml

HTTP/1.1 200 OK
Date: Thu, 21 May 2009 04:36:11 GMT
Server: Apache/2.2.9 (Fedora)
Last-Modified: Sun, 13 Mar 2005 17:23:31 GMT
Accept-Ranges: bytes
Content-Length: 11899
Vary: Accept-Encoding,User-Agent
Connection: close
Content-Type: text/xml

which doesn't generate those headers.

In both cases we were unable to successfully subscribe to the feeds in Outlook.