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  1. Jira Data Center
  2. JRASERVER-15753

"The string "--" is not permitted within comments" error when restoring JIRA 3.13 backup

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      In JIRA 3.13, the JIRA system information is added as a comment in the JIRA XML backup, JRA-14466. This information is very useful for support. However, this will cause JIRA to fail. JIRA will not be able to parse the data if the data contains the information of Regex Comment Handler with parameter "splitregex=/----\s*Original Message\s*----/". For example:

      <!--
...
___ Services _____________________

     Comment Service : com.atlassian.jira.service.services.imap.ImapService
          Service Delay                       : 60000ms
     Last Run                            : 10/9/08 11:46 AM
          handler                             : admin.service.common.handler.regex
          popserver                           : mypop
          handler.params                      : splitregex=/-----\s*Original Message\s*-----/
...
-->

      This is the error in the log:

      15:10:08,016 INFO  [STDOUT] 2008-10-10 15:10:08,016 http-127.0.0.1-8080-2 INFO [jira.action.admin.DataImport] Start parsing XML with SAX Parser
15:10:08,028 INFO  [STDOUT] 2008-10-10 15:10:08,026 http-127.0.0.1-8080-2 ERROR [jira.action.admin.DataImport] Error parsing export file: org.xml.sax.SAXParseException: The string "--" is not permitted within comments.
org.xml.sax.SAXParseException: The string "--" is not permitted within comments.
        at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
        at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
        at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
        at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
        at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source)
        at org.apache.xerces.impl.XMLScanner.scanComment(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanComment(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentScannerImpl$PrologDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
        at javax.xml.parsers.SAXParser.parse(SAXParser.java:395)
        at com.atlassian.jira.action.admin.DataImport.doExecute(DataImport.java:143)
        at webwork.action.ActionSupport.execute(ActionSupport.java:153)
        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)

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          causes

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-16020 Restore from XML fails if System Information contains dashes

          • Medium - Medium priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-16116 Export containing double hyphens in comments fail to import.

          • Medium - Medium priority issues
          • Closed

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              bbaker ɹǝʞɐq pɐɹq
              lean.zhenyueh Zhen Yueh, Lean [Atlassian]
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                Created:
                Updated:
                Resolved: