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Suggestion
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Resolution: Unresolved
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None
Issue
When a Jira issue is created from a Roadmap plan in the case where the default priority is set to "none" in the priority scheme, the way the issue is created is not consistent with how the issue is created via the normal Jira Create button, or via the JSM Customer Portal:
- in the case of the Jira Create button and the JSM Customer Portal, the issue will be created with a priority set (the priority listed in the middle of the priority scheme will be automatically chosen). -> This behavior is described in JRASERVER-70654
- however, in the case of Roadmap plans, the issue will be created without a priority
This is what the Priority scheme will look like, if "none" is selected:
Suggestion
Make sure that the way the "none" default priority is handled is consistent across all the ways issues are created, in order to avoid any confusion
- via the Jira create button
- via the JSM Customer portal
- via the Advanced Roadmap plans
- relates to
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JRASERVER-70654 Better handle 'none' option in the list of priorities when creating issues via the JSM portal or via the normal Create button
- Gathering Interest