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  1. Jira Software Data Center
  2. JSWSERVER-24810

Unable to fetch Child Issues when multiple Parent Link custom fields are in use

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    Description

      Issue Summary

      When there are multiple custom "Parent Link" fields are used, child issues are not displayed on the issue view screen as well as for the JQL results.

      Notes :

      • From the plan or from Jira, create "epic" and link with parent "Initiative" then, on child epic it is showing the correct parent link however on the parent issue it is not showing the child issues
      • From the plan, issues are showing properly(Parent and Child link)
      • JQL “issuekey in childIssuesOf(“<parent-issue-key>“) doesn’t return a value(so, this is not a UI rendering issue)
      • JQL “issuekey in parentIssuesOf(“<child-issue-key>“) is returning the correct parent ticket
      • JQL "Parent Link" = "<parent-issue-key>" - No results for this JQL

      Steps to Reproduce

      Create multiple custom fields type of Parent Link 

      Expected Results

      Child issues to be seen on the Parent Issue

      Actual Results

      Child issues are missing on the Parent Issue

      Workaround

      • Rename all other Parent Link type custom fields so they're alphabetically after the original "Parent Link" (in this specific scope only the first is used).

      or, ideally:

      • Remove all custom Parent Link type fields, leaving only the locked Advanced Roadmaps field. In more recent versions of Jira it's no longer possible to create custom Parent Link fields.

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              Unassigned Unassigned
              4a39baba09d4 Nikhil Janardhanan
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              Dates

                Created:
                Updated: