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  1. Advanced Roadmaps
  2. JPOSERVER-2658

Allow issues with statuses mapped to done without resolutions

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
      Expecting all of our customers to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
      We have documentation on this but it is one line:

      Any issues that have been marked as done in Jira Software, that don't have a resolution set, will not be included in the plan.

      It is confusing for end users and adds technical debt for JIRA admins to open a ticket with Atlassian to run down what the issue might be.

            [JPOSERVER-2658] Allow issues with statuses mapped to done without resolutions

            Armando Neto made changes -
            Remote Link Original: This issue links to "JPOS-5172 (Bulldog)" [ 481308 ] New: This issue links to "JPOS-5172 (JIRA Server (Bulldog))" [ 481308 ]
            Ronnie Volkmar made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Ronnie Volkmar made changes -
            Link New: This issue duplicates JPOSERVER-2442 [ JPOSERVER-2442 ]
            Ronnie Volkmar made changes -
            Summary Original: Allow completed issues without resolutions New: Allow issues with statuses mapped to done without resolutions
            Ronnie Volkmar made changes -
            Description Original: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
            Expecting all of our customers to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
            We have [documentation|https://confluence.atlassian.com/jiraportfolioserver/viewing-work-960719431.html] on this but it is one line:

            bq. Any issues that have been marked as done in Jira Software, that don't have a resolution set, will not be included in the plan.

            It is confusing for endusers and adds technical debt for JIRA admins to run this done and then open a ticket with Atlassian to run down what the issue might be.
            New: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
            Expecting all of our customers to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
            We have [documentation|https://confluence.atlassian.com/jiraportfolioserver/viewing-work-960719431.html] on this but it is one line:

            bq. Any issues that have been marked as done in Jira Software, that don't have a resolution set, will not be included in the plan.

            It is confusing for end users and adds technical debt for JIRA admins to open a ticket with Atlassian to run down what the issue might be.
            Ronnie Volkmar made changes -
            Description Original: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
            Expecting all of our customer's to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
            New: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
            Expecting all of our customers to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
            We have [documentation|https://confluence.atlassian.com/jiraportfolioserver/viewing-work-960719431.html] on this but it is one line:

            bq. Any issues that have been marked as done in Jira Software, that don't have a resolution set, will not be included in the plan.

            It is confusing for endusers and adds technical debt for JIRA admins to run this done and then open a ticket with Atlassian to run down what the issue might be.
            Ronnie Volkmar made changes -
            Labels New: pse-request
            Ronnie Volkmar made changes -
            Description Original: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues. New: Currently, if a status is mapped to "done" in JIRA but doesn't have a resolution post function or the workflow associated to the project or issue type removes the resolution on transition, the issue will NOT show in Portfolio, unless the child issue is in progress or to do. It would be nice if Portfolio ignored the resolution date when brining in issues.
            Expecting all of our customer's to use canned workflows and resolutions on done statuses is very "perfect world JIRA".
            Ronnie Volkmar made changes -
            Link New: This issue relates to JPOSERVER-1405 [ JPOSERVER-1405 ]
            Dave made changes -
            Remote Link New: This issue links to "JPOS-5172 (Bulldog)" [ 481308 ]

              Unassigned Unassigned
              rvolkmar Ronnie Volkmar
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

                Created:
                Updated:
                Resolved:
                Archived: