Uploaded image for project: 'Advanced Roadmaps'
  1. Advanced Roadmaps
  2. JPOSERVER-2459

Target start/end field depends on system user timezone

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 2.18.0, 2.27.0, 3.6.0
    • Historical
    • None

      Summary

      Target start/end fields are stored incorrectly on the Issue history.

      Environment

      • user.timezone set to any "western" timezone (eg. America/Sao_Paulo)

      Steps to Reproduce

      1. Set a Target end value
      2. Verify Issue history

      Expected Results

      Issue history displays the same value specified

      Actual Results

      Issue history displays the day before the date specified

      Solution / Workaround

      1. Set system user timezone to UTC at Jira JVM properties 
        -Duser.timezone=Etc/UTC
        • Note that different user and system timezones can result in the behavior described in JRASERVER-41646
      2. Restart Jira

        1. image-2023-04-10-18-26-56-340.png
          image-2023-04-10-18-26-56-340.png
          220 kB

            [JPOSERVER-2459] Target start/end field depends on system user timezone

            Stasiu made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Stasiu made changes -
            Link New: This issue duplicates JSWSERVER-21994 [ JSWSERVER-21994 ]
            Stasiu made changes -
            Labels Original: merge
            Stasiu made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 815201 ]
            SET Analytics Bot made changes -
            Support reference count Original: 32 New: 33
            Kevin Liou made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 813980 ]
            Stasiu made changes -
            Labels New: merge
            Daniel Rauf made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 808705 ]
            Daniel Rauf made changes -
            Link New: This issue is related to JRASERVER-73401 [ JRASERVER-73401 ]
            Daniel Rauf made changes -
            Remote Link New: This issue links to "PSR-857 (Bulldog)" [ 808189 ]

              Unassigned Unassigned
              malmeida Marcus Silveira
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

                Created:
                Updated:
                Resolved:
                Archived: