High Summary
A few users of both Automation of Jira and the 3rd party, Insights, app have complained about auto-population of Insight objects no longer working on the Action component to set field value in Automation for Jira (when creating a rule).
Environment
- Insights add-on 8.4+
- Automation app 7.1.3+
Steps to Reproduce
- Setup any version of Jira with Automation for Jira and latest version of Insights plugin installed
- Define Insight Objects
- Create an Insight custom field with the Insights custom field type of 'Insight Object/s'
- In the Action component of your Automation rule, select your Insight custom field
- Try to type characters into the value field for Insight Objects
Expected Results
Insight Objects should be pre-populated for this field
Actual Results
No objects populate even after you start typing
Notes
App Vendor has given feedback through one of our customers that the API used to retrieve insight objects have change since 8.4 of the Insights plugin (since March). Apparently we are to now use new API:
GET /rest/insight/1.0/iql/objects?iql=objectTypeId={id} AND anyAttribute LIKE "<text>"
instead of old one:
GET /rest/insight/1.0/objecttype/{id}/objects?query=<text>
Workaround
You might be able to use the Advanced field editing - JSON method to set the Insight customfield value. (Expand the More options panel)
Example configuration for the rule :
- relates to
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JIRAAUTOSERVER-344 Insight objects not auto-populated in set field value screen in A4J
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- Closed
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A4J-2530 You do not have permission to view this issue
[JIRAAUTOSERVER-34] Riada Insight objects no longer auto-populate in set field value screen in Automation for Jira
| Remote Link | Original: This issue links to "A4J-2530 (Bulldog)" [ 559090 ] | New: This issue links to "A4J-2530 (JIRA Server (Bulldog))" [ 559090 ] |
| Link |
New:
This issue relates to |
| Attachment | New: image-2021-06-11-10-00-51-064.png [ 405347 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Fix Version/s | New: 7.2.3 [ 92830 ] | |
| Fix Version/s | New: 7.2.2 [ 92997 ] |
| Remote Link | New: This issue links to "A4J-2530 (Bulldog)" [ 559090 ] |
| Description |
Original:
h3. Summary
A few users of both Automation of Jira and the 3rd party, Insights, app have complained about auto-population of Insight objects no longer working on the Action component to set field value in Automation for Jira (when creating a rule). h3. Environment * Insights add-on 8.4+ * Automation app 7.1.3+ h3. Steps to Reproduce # Setup any version of Jira with Automation for Jira and latest version of Insights plugin installed # Define Insight Objects # Create an Insight custom field with the Insights custom field type of 'Insight Object/s' # In the Action component of your Automation rule, select your Insight custom field # Try to type characters into the value field for Insight Objects h3. Expected Results Insight Objects should be pre-populated for this field !image-2020-06-02-16-38-02-089.png|thumbnail! h3. Actual Results !image-2020-06-02-16-35-35-074.png|thumbnail! No objects populate even after you start typing h3. Notes App Vendor has given feedback through one of our customers that the API used to retrieve insight objects have change since 8.4 of the Insights plugin (since March). Apparently we are to now use new API: {code} GET /rest/insight/1.0/iql/objects?iql=objectTypeId={id} AND anyAttribute LIKE "<text>" {code} instead of old one: {code} GET /rest/insight/1.0/objecttype/{id}/objects?query=<text> {code} h3. Workaround You might be able to use the [Advanced field editing \- JSON|https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/] method to set the Insight customfield value. (Expand the *More options* panel) |
New:
h3. Summary
A few users of both Automation of Jira and the 3rd party, Insights, app have complained about auto-population of Insight objects no longer working on the Action component to set field value in Automation for Jira (when creating a rule). h3. Environment * Insights add-on 8.4+ * Automation app 7.1.3+ h3. Steps to Reproduce # Setup any version of Jira with Automation for Jira and latest version of Insights plugin installed # Define Insight Objects # Create an Insight custom field with the Insights custom field type of 'Insight Object/s' # In the Action component of your Automation rule, select your Insight custom field # Try to type characters into the value field for Insight Objects h3. Expected Results Insight Objects should be pre-populated for this field !image-2020-06-02-16-38-02-089.png|thumbnail! h3. Actual Results !image-2020-06-02-16-35-35-074.png|thumbnail! No objects populate even after you start typing h3. Notes App Vendor has given feedback through one of our customers that the API used to retrieve insight objects have change since 8.4 of the Insights plugin (since March). Apparently we are to now use new API: {code} GET /rest/insight/1.0/iql/objects?iql=objectTypeId={id} AND anyAttribute LIKE "<text>" {code} instead of old one: {code} GET /rest/insight/1.0/objecttype/{id}/objects?query=<text> {code} h3. Workaround You might be able to use the [Advanced field editing \- JSON|https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/] method to set the Insight customfield value. (Expand the *More options* panel) Example configuration for the rule : !image-2021-03-15-16-38-45-340.png|thumbnail! |
| Attachment | New: image-2021-03-15-16-38-45-340.png [ 401065 ] |
| Symptom Severity | Original: Severity 3 - Minor [ 14432 ] | New: Severity 2 - Major [ 14431 ] |
| Priority | Original: Low [ 4 ] | New: High [ 2 ] |