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  1. Automation for Jira Server
  2. JIRAAUTOSERVER-164

Searches for Insight Objects trigger requests for each letter inserted.

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    • Severity 2 - Major

      Issue Summary

      After the release of the 7.2.2 version, there were changes in the way that Automation for Jira interacts with Insight's API. Whenever you try to search for objects, for each letter inserted, Automation for Jira is triggering requests, resulting in an excessive amount of them, causing performance issues for larger data sets.

      Steps to Reproduce

      1. Create rules with Insight components and performing searches for larger data sets.

      Expected Results

      • Searches are triggered with an input delay that reduces the performance impact on the application.

      Actual Results

      • Each letter triggers a number of requests causing performance issues.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            [JIRAAUTOSERVER-164] Searches for Insight Objects trigger requests for each letter inserted.

            Daniel Ramotowski added a comment -

            Fix available in A4J 7.2.3

            Daniel Ramotowski added a comment - Fix available in A4J 7.2.3

            Michael Bachmann added a comment -

            This issue triggers around 3000 requests within 1-2 seconds in our environment when trying to type the name of an object and therefore hangs the entire browser for quite some until all of the requests fail, probably due to some overload.

            Michael Bachmann added a comment - This issue triggers around 3000 requests within 1-2 seconds in our environment when trying to type the name of an object and therefore hangs the entire browser for quite some until all of the requests fail, probably due to some overload.

              Unassigned Unassigned
              gperes@atlassian.com Gregory Peres (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: