Archive Issues

Customers want to be able to archive issues, but currently, we don't have an action that allows this. 

Workaround

Although the native feature is not yet available, you can configure a workaround by utilizing the Send outgoing web request action to send a request to the archive issues REST endpoint along with Personal Access Tokens for authentication.

Example:

Detailed steps

1. Create a Personal Access Tokens
2. Add the Send outgoing web request action to your automation rule.
3. Configure its settings like so:
   • Webhook URL: <BaseURL>/rest/api/2/issue/Key.urlEncode/archive
     Replace '<BaseURL>' with your instance's actual URL.
   • Header Name: Authorization
   • Header Value: Bearer <Token>
     Replace '<Token>' with the actual generated token from step 1.
   • HTTP method: PUT
   • Webhook body: Empty
4. Save the changes and test your rule.