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  1. Identity
  2. ID-8985

Provide an option to select user directory on adding/deleting users

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      It would be good if there is an option for an admin to select which user directory the new user should be added into on adding new user.

      Possible scenarios
      • Adding a new user to INTERNAL (or any non-first) directory is not possible if DELEGATING directory is the first in user directories list.
      • Adding a new user to multiple user directories is not possible. Perhaps an admin wanted to have few users added to DELEGATING and INTERNAL directory. Reason could be that when LDAP is down/inaccessible, these users still can login using their INTERNAL passwords.
      Workaround

      Confluence Admin can swap the order of User Directories since currently in Confluence, the new user will get created in the first directory with write access rights listed in User Directories.

      Further finding

      JIRA has done this well, see JRA-23933. In JIRA, a dropdown option now will appear once there is an INTERNAL and at least one DELEGATING directory:

        1. JIRA433_AddUser.png
          JIRA433_AddUser.png
          31 kB

            [ID-8985] Provide an option to select user directory on adding/deleting users

            SET Analytics Bot made changes -
            Support reference count Original: 21 New: 8
            Elisa [Atlassian] made changes -
            Key Original: CONFCLOUD-22296 New: ID-8985
            Affects Version/s Original: 6.0.6 [ 68875 ]
            Affects Version/s Original: 5.6.5 [ 67749 ]
            Affects Version/s Original: 5.5.3 [ 67730 ]
            Affects Version/s Original: 4.3.2 [ 67630 ]
            Affects Version/s Original: 3.5.7 [ 67594 ]
            Affects Version/s Original: 3.5 [ 67587 ]
            Project Original: Confluence Cloud [ 18513 ] New: Identity [ 16810 ]
            SET Analytics Bot made changes -
            Support reference count Original: 20 New: 21
            SET Analytics Bot made changes -
            UIS New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3425676 ] New: JAC Suggestion Workflow 3 [ 3608167 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2255459 ] New: JAC Suggestion Workflow [ 3425676 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 20
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2152327 ] New: Confluence Workflow - Public Facing v3 [ 2255459 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 1890705 ] New: Confluence Workflow - Public Facing v3 - TEMP [ 2152327 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v2 [ 1807437 ] New: Confluence Workflow - Public Facing v3 [ 1890705 ]

              Unassigned Unassigned
              halatas HuseinA
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                Created:
                Updated: