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  1. Identity
  2. ID-8836

If the user to be unsuspended does not have access to the license breached product, the unsuspend API should be allowed

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      Issue Summary

      If there is license breach in any organization. We cannot use the Restore user access API to unsuspend any user even if they do not consume the license of the license breached product.

      Suggestion

      If the user to be unsuspended does not have access to the license breached product, the unsuspend API should be allowed

      Workaround

      Unsuspend via the UI
      Resolve any license breached within the organization.

       

            [ID-8836] If the user to be unsuspended does not have access to the license breached product, the unsuspend API should be allowed

            Ramon M made changes -
            Description Original: h3. Issue Summary

            If there is license breach in any organization. We cannot use the [Restore user access|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-restore-access-post] API to unsuspend any user even if they do not consume the license of the license breached product.
            h3. Suggestion
            h3.
            Workaround

            Unsuspend via the UI
            Resolve any license breached within the organization.

                          		New: h3. Issue Summary

            If there is license breach in any organization. We cannot use the [Restore user access|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-restore-access-post] API to unsuspend any user even if they do not consume the license of the license breached product.
            h3. Suggestion

            If the user to be unsuspended does not have access to the license breached product, the unsuspend API should be allowed
            h3. Workaround

            Unsuspend via the UI
            Resolve any license breached within the organization.

             
            Ramon M made changes -
            Description Original: h3. Issue Summary

            If there is license breach in any organization. We cannot use the [Restore user access|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-restore-access-post] API to unsuspend any user even if they do not consume the license of the license breached product.

            h3. Workaround

            Unsuspend via the UI
            Resolve any license breached within the organization.

                          		New: h3. Issue Summary

            If there is license breach in any organization. We cannot use the [Restore user access|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-restore-access-post] API to unsuspend any user even if they do not consume the license of the license breached product.
            h3. Suggestion
            h3.
            Workaround

            Unsuspend via the UI
            Resolve any license breached within the organization.

             
            Ramon M made changes -
            Component/s Original: Admin API tokens/keys [ 54490 ]
            Component/s New: User Management Public APIs [ 56701 ]
            Key Original: ACCESS-2115 New: ID-8836
            Project Original: Atlassian Guard [ 18910 ] New: Identity [ 16810 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Gabriel Orofino made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 984228 ]
            Ishan Chaudhuri created issue -

              Unassigned Unassigned
              da47590cf79f Ishan Chaudhuri
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                Created:
                Updated: