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  1. Admin Experience
  2. AX-196

POST and DELETE organization APIs not working:

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    • Severity 3 - Minor

      Update 20-Nov-2024

      We expect the a fix to be rolled out to all customers by 22-Nov-2024.

      Issue Summary

      When making a POST or DELETE call using the organization REST APIs: https://developer.atlassian.com/cloud/admin/organization/rest/intro/#about, the call will fail with a 401 response despite a valid API token being used to authenticate the call

      GET calls are unaffected and run as expected

      Steps to Reproduce

      1. Send a POST or DELETE call. Example: DELETE https://api.atlassian.com/admin/v1/orgs/<org_id>/directory/users/<aaid>

      Expected Results

      • The API call runs successfully

      Actual Results

      • User gets this response:
        {"errors":[{"code":"ADMIN-401-2","status":"401","title":"INSUFFICIENT_SCOPE","detail":"Insufficient scope. Create a new API Key for your Organization https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/"}]}
        

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              dnguyen4 Derrick Nguyen (Inactive)
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                Created:
                Updated:
                Resolved: