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Suggestion
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Resolution: Unresolved
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None
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2
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Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery, Confluence, Bitbucket
Issue Summary
When you try to rename a group that is being used in a dashboard you won't be able and the error message will be that this group is being used in a filter, which is commonly seen as an issue filter and not a dashboard filter.
Steps to Reproduce
Add a group in a DASHBOARD FILTER
Try to rename that group
Get the notification that "To edit this group name from filter results"
The hyperlink will lead you to issue filters and not dashboard filters
Expected Results
It should lead the user to the dashboard filters if the dashboard filters are blocking the rename and to issue filters if the issue filters are blocking the rename.
Actual Results
It always leads the user to issue filters.
Workaround
There is no workaround, the customer must identify this by itself or via support.
If you cannot identify the filter in question, we recommend creating a Support Ticket with us. Thank you!
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- Gathering Interest
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- Gathering Interest
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Page Failed to load
[ID-8535] Renaming a group being used in dashboards filters show that is being used in issue filters instead
| Workflow | Original: JAC Bug Workflow v3 [ 4441847 ] | New: JAC Suggestion Workflow 3 [ 4487068 ] |
| Issue Type | Original: Bug [ 1 ] | New: Suggestion [ 10000 ] |
| Priority | Original: Low [ 4 ] | |
| Status | Original: Long Term Backlog [ 12073 ] | New: Gathering Interest [ 11772 ] |
| Support reference count | Original: 1 | New: 2 |
| Status | Original: Needs Triage [ 10030 ] | New: Long Term Backlog [ 12073 ] |
| Affected Products | New: Jira Software,Jira Service Management,Jira Work Management,Jira Product Discovery,Confluence,Bitbucket [ 18436, 18437, 18438, 18439, 18440, 18441 ] | |
| Component/s | Original: Jira - Group Rename [ 73397 ] | |
| Component/s | New: Directory - Groups - Add / remove users [ 66395 ] | |
| Key | Original: JRACLOUD-83086 | New: ID-8535 |
| Project | Original: Jira Cloud [ 18514 ] | New: Identity [ 16810 ] |
| Description |
Original:
h3. Issue Summary
When you try to rename a group that is being used in a dashboard you won't be able and the error message will be that this group is being used in a filter, which is commonly seen as an issue filter and not a dashboard filter. h3. Steps to Reproduce Add a group in a DASHBOARD FILTER Try to rename that group Get the notification that "To edit this group name from filter results" The hyperlink will lead you to issue filters and not dashboard filters h3. Expected Results It should lead the user to the dashboard filters if the dashboard filters are blocking the rename and to issue filters if the issue filters are blocking the rename. h3. Actual Results It always leads the user to issue filters. h3. Workaround There is no workaround, the customer must identify this by itself or via support. If you cannot identify the filter in question, we recommend creating a [Support Ticket|https://support.atlassian.com/contact/#/] with us. Thank you! |
New:
h3. Issue Summary
When you try to rename a group that is being used in a dashboard you won't be able and the error message will be that this group is being used in a filter, which is commonly seen as an issue filter and not a dashboard filter. h3. Steps to Reproduce Add a group in a DASHBOARD FILTER Try to rename that group Get the notification that "To edit this group name from filter results" The hyperlink will lead you to issue filters and not dashboard filters h3. Expected Results It should lead the user to the dashboard filters if the dashboard filters are blocking the rename and to issue filters if the issue filters are blocking the rename. h3. Actual Results It always leads the user to issue filters. h3. Workaround There is no workaround, the customer must identify this by itself or via support. If you cannot identify the filter in question, we recommend creating a [Support Ticket|https://support.atlassian.com/contact/#/] with us. Thank you! |
| Remote Link | New: This issue links to "Page (Confluence)" [ 873350 ] |
| Status | Original: In Progress [ 3 ] | New: Needs Triage [ 10030 ] |
| Status | Original: Needs Triage [ 10030 ] | New: In Progress [ 3 ] |
| Support reference count | New: 1 |
| Link | New: This issue is incorporated by JRACLOUD-83090 [ JRACLOUD-83090 ] |