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  1. Identity
  2. ID-8431

User access admins can't assign product admin role for Jira

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • User - Role
    • None
    • 17
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      Issue Summary

      User access admins can't assign product admin role for Jira

      Steps to Reproduce

      1. On a site with Jira Software and Confluence, assign the user access admin role to a user for both Jira Software and Confluence. 
      2. Login as the user access admin and go to User Management. 
      3. Invite another user to the site 
      4. Grant the Product admin role for both Jira Software and Confluence. 

      The Product admin role is allowed to be granted for Confluence but not for Jira

      Confluence :

      Jira

       

       

      Suggestion

      If a user has User Access Admin for all Jira products in a site, they should be able to grant the Product Admin role for Jira to other users.

      Workaround

      Request the organization administrator to grant the Product admin role for Jira

        1. Jira.png
          Jira.png
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        2. image-2023-12-11-13-46-02-910.png
          image-2023-12-11-13-46-02-910.png
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        3. image-2023-11-28-12-27-56-689.png
          image-2023-11-28-12-27-56-689.png
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        4. Confluence.png
          Confluence.png
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            Unassigned Unassigned
            d2a75811c3d2 Cosmin-Gabriel Moflic
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              Created:
              Updated: