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  1. Identity
  2. ID-8384

Allow create user API to select product role(JSM- customer, JSM-agent etc) while creating the user

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      Allow user to select product role(JSM- customer, JSM agent) while creating user via create user API /rest/api/3/user

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          Akriti Gupta

            [ID-8384] Allow create user API to select product role(JSM- customer, JSM-agent etc) while creating the user

            SET Analytics Bot made changes -
            Support reference count Original: 7 New: 8
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 5
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3

            Steven Lees-Smith added a comment -

            This feature would be a MASSIVE help for customers not on Atlassian access. Manually inviting 10 at a time is cumbersome or doing a bulk API import then having to manually set the role per person is also time consuming. A simple parameter like
            $body = @"

            { `"emailAddress`": `"abc@whatever.com`", `"role`": `"customer`"}

            "@

            would be amazing.

            Steven Lees-Smith added a comment - This feature would be a MASSIVE help for customers not on Atlassian access. Manually inviting 10 at a time is cumbersome or doing a bulk API import then having to manually set the role per person is also time consuming. A simple parameter like $body = @" { `"emailAddress`": `"abc@whatever.com`", `"role`": `"customer`"} "@ would be amazing.

            Steven Rhodes added a comment -

            This is a missing feature and needs to be implemented ASAP. 

            Steven Rhodes added a comment - This is a missing feature and needs to be implemented ASAP. 
            SET Analytics Bot made changes -
            Support reference count New: 2
            Baleshwer Dagar made changes -
            Summary Original: Allow create user API to select product role(JSM- customer, etc) while creating the user New: Allow create user API to select product role(JSM- customer, JSM-agent etc) while creating the user
            Baleshwer Dagar made changes -
            Description Original: h3. Steps to Reproduce
             # Create a user via [create user API /rest/api/3/user|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post] without passing any product in the payload
             # The user gets the JSM - Agent product as default access. However, from the UI, the user gets the JSM-customer product as default access


            h3. Expected Results

            Users get the JSM-customer product as default access via API
            h3. Actual Results

            Users get the JSM-agent product as default access via the API
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available             		New: Allow user to select product role(JSM- customer, JSM agent) while creating user via [create user API /rest/api/3/user|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post]

              Unassigned Unassigned
              a659ba5f9161 Akriti Gupta
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                Created:
                Updated: